<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 306006456
Report Date: 04/29/2026
Date Signed: 04/29/2026 12:11:41 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY RO, 770 THE CITY DR., SUITE 7100
ORANGE, CA 92868
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/24/2026 and conducted by Evaluator Sean Haddad
PUBLIC
COMPLAINT CONTROL NUMBER: 22-AS-20260424164805
FACILITY NAME:IVY PARK AT HUNTINGTON BEACHFACILITY NUMBER:
306006456
ADMINISTRATOR:REAMER-YU, BRYANFACILITY TYPE:
740
ADDRESS:7401 & 7351 YORKTOWN AVE.TELEPHONE:
(714) 536-3032
CITY:HUNTINGTON BEACHSTATE: CAZIP CODE:
92648
CAPACITY:142CENSUS: 112DATE:
04/29/2026
UNANNOUNCEDTIME BEGAN:
08:33 AM
MET WITH:Bryan Reamer-YuTIME COMPLETED:
12:25 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Facility failed to get resident medical assistance in a timely manner
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
This unannounced inspection is being conducted by Licensing Program Analyst (LPA) Sean Haddad for the purpose of investigating the above-mentioned complaint allegation. LPA met with Administrator (AD) Bryan Reamer-Yu, discussed the purpose of the inspection, and explained the allegation.

The investigation into the allegation that the facility failed to get resident medical assistance in a timely manner revealed the following: During the course of the investigation, LPA inspected the facility, interviewed (AD), Health Services Director (HSD) Rebecca Casella, residents, and witnesses, and obtained and reviewed copies of the resident roster, staff roster, Resident #1’s (R1) Physician’s Report dated February 2, 2026, R1’s Individualized Service Plan dated December 11, 2025, R1’s Facility Care Notes, and R1’s Hospital Medical Records dated April 24, 2026.

CONTINUED
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Lourdes Montoya
LICENSING EVALUATOR NAME: Sean Haddad
LICENSING EVALUATOR SIGNATURE:

DATE: 04/29/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/29/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 22-AS-20260424164805
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY RO, 770 THE CITY DR., SUITE 7100
ORANGE, CA 92868
FACILITY NAME: IVY PARK AT HUNTINGTON BEACH
FACILITY NUMBER: 306006456
VISIT DATE: 04/29/2026
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
It was alleged that on April 24, 2026, R1 had an unwitnessed fall around 1:00AM and did not receive medical attention until 9:30AM when they arrived at an emergency room and were noted to have asymmetric pupils. LPA inspected the facility, conducted health and safety checks on residents including R1, and observed no health and safety issues. LPA interviewed R1 who raised no concerns with the care they are receiving at the facility. LPA interviewed AD who stated that R1 was sent to the hospital on April 24, 2026, due to a bruise on their right eye, returned to the facility the same day, and has been on more frequent checks since then. LPA reviewed R1’s Physician’s Report dated February 2, 2026, which indicates R1 has dementia, uses a walker, and is non-ambulatory. LPA reviewed R1’s Individualized Service Plan dated December 11, 2025, which indicates R1 is a fall risk. LPA interviewed HSD who stated that R1 is a fall risk based only on having dementia and using a walker, but R1 does not have a history of frequent falls. LPA reviewed R1’s Facility Care Notes which do not document any previous falls for R1. Per HSD, on April 24, 2026, during the overnight shift between 1:30AM and 2:00AM, R1 was noted to have redness under their eye, but the redness did not appear concerning, R1 did not complain of pain, and there was no evidence that R1 had had a fall so it is unknown what caused the redness. HSD stated that during the morning shift between 7:00AM and 7:30AM, R1 was observed with darker bruising under their right eye, did not complain of pain, paramedics were called, and although R1 did not complain of pain, the paramedics took R1 to the hospital because R1 was on blood thinners. Per HSD, R1 returned to the facility later that same day with no fractures and the only concern noted by the hospital was that one of R1’s pupils is larger than the other, but this has been the case since R1 was young due to an accident. LPA reviewed R1’s Hospital Medical Records dated April 24, 2026, which indicate R1 had no fractures or injuries other than a bruise on their right eye. LPA interviewed R1’s responsible party who confirmed R1 has had different sized pupils since before they moved into the facility and reported no concerns with how the facility handled R1’s eye injury.

Based on the information gathered during the investigation and review of all documents obtained, the Department is unable to ascertain if the above allegation occurred as reported. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove or refute the alleged violation occurred; therefore, this allegation is deemed Unsubstantiated. An exit interview was conducted and a copy of this report was discussed with and provided to facility representative.
SUPERVISORS NAME: Lourdes Montoya
LICENSING EVALUATOR NAME: Sean Haddad
LICENSING EVALUATOR SIGNATURE:

DATE: 04/29/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/29/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2