306006456-5-6-2026-22-AS-SSAS-DTVR4N-20260508124149

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 306006456
Report Date: 05/06/2026
Date Signed: 05/06/2026 03:26:14 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY RO, 770 THE CITY DR., SUITE 7100
ORANGE, CA 92868

This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/03/2026 and conducted by Evaluator Alvaro Ramirez Jr.

PUBLIC

COMPLAINT CONTROL NUMBER: 22-AS-20260203124016

FACILITY NAME:	IVY PARK AT HUNTINGTON BEACH		FACILITY NUMBER:	306006456
ADMINISTRATOR:	REAMER-YU, BRYAN		FACILITY TYPE:	740
ADDRESS:	7401 & 7351 YORKTOWN AVE.		TELEPHONE:	(714) 536-3032
CITY:	HUNTINGTON BEACH	STATE: CA	ZIP CODE:	92648
CAPACITY:	142	CENSUS: 116	DATE:	05/06/2026
		UNANNOUNCED	TIME BEGAN:	12:31 PM
MET WITH:	Bryan Reamer-Yu - Executive Director, Rebecca Casella-Health Services Director		TIME COMPLETED:	03:41 PM

ALLEGATION(S):

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Facility staff are not meeting residents’ care needs due to lack of staff.
Facility is billing for services not rendered.

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Alvaro Ramirez, Jr. conducted an unannounced visit to deliver findings on the above allegations received on February 3, 2026. LPA was greeted and granted entry into the facility and met with Executive Director (ED) Bryan Reamer-Yu. LPA explained the reason for the visit.

This Department has investigated the complaint alleging that facility staff are not meeting residents’ care needs due to lack of staff. Regarding the allegation the following was revealed: During the investigation LPA reviewed the Ivy Park at Huntington Beach Evergreen staff schedule dated January 2026. Per staff schedule, on average there are three caregivers for the morning shift from 6:00 a.m. to 2:00 p.m., three caregivers for the evening shift from 2:00 p.m. to 10:00 p.m. and two caregiver for the night shift from 10:00 p.m. to 6:00 a.m. for 20 resident in care. Per May 2026 Evergreen staff schedule, on average there are three caregiver for the morning and evening shifts and two caregiver for the night shift for 21 residents in care. During the investigation LPA reviewed the Ivy Park at Huntington Beach shower schedule. Per shower schedule,
CONTINUED ON LIC9099-C...

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Sheila Santos
LICENSING EVALUATOR NAME: Alvaro Ramirez Jr.
LICENSING EVALUATOR SIGNATURE:	DATE: 05/06/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/06/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 22-AS-20260203124016

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY RO, 770 THE CITY DR., SUITE 7100
ORANGE, CA 92868

FACILITY NAME: IVY PARK AT HUNTINGTON BEACH	FACILITY NUMBER: 306006456
	VISIT DATE: 05/06/2026

NARRATIVE

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Resident 1 (R1) is schedule to shower on Mondays and Thursdays. LPA also reviewed the Ivy Park at Huntington Beach Resident Care notes dated December 9, 2025, for R1. Per Resident Care notes, it states while trying to give R1 a shower, R1 became very violent and began hitting staff. During the interviews with residents, R1-R3 reported that staff are meeting their needs and/or stated that they have not developed a Urinary Tract Infection (UTI). During the interviews with staff, S1 reported that the facility has enough staff to meet the resident' needs. Per S2, sometimes R1 refuses to shower and stated that staff change the residents' diapers as needed.

Regarding the allegation that facility is billing for services not rendered, the following was revealed: During the investigation LPA reviewed the Ivy Park at Huntington Beach Resident Assessment dated December 11, 2025, for R1. Per Resident Assessment, R1's Assessment Total is 178 points. LPA also reviewed the Fees for Additional Items and Services, Care Points and Levels of Care. Per Fees for Additional Items and Services, Care Points and Levels of Care, the fee for Level 2 (130-204 points) is $3,730.00 per month. LPA reviewed the Ivy Park at Huntington Beach billing statement dated January 19, 2026, February 18, 2026, and March 18, 2026, for R1. Per billing statement the Care Fees due for R1 is $3,730.00. During the interviews with staff, S1-S2 reported that the facility is only billing for services being provided.

Based on the information gathered during the investigation and review of documents obtained, LPA is unable to ascertain if the allegations occurred as reported due to conflicting information. Although the allegations may have happened or are valid, there is not a preponderance of the evidence to prove or refute the alleged violations occurred; therefore, these allegations are deemed UNSUBSTANTIATED.

For today’s visit, there were no citations issued per Title 22, Division 6 of the California Code of Regulations.

LPA conducted an exit interview with ED Reamer-Yu, and a copy of this report was provided to the facility.

SUPERVISORS NAME: Sheila Santos
LICENSING EVALUATOR NAME: Alvaro Ramirez Jr.
LICENSING EVALUATOR SIGNATURE:	DATE: 05/06/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/06/2026

LIC9099 (FAS) - (06/04)

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