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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 306006562
Report Date: 11/12/2025
Date Signed: 11/12/2025 11:22:41 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY RO, 770 THE CITY DR., SUITE 7100
ORANGE, CA 92868
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/27/2025 and conducted by Evaluator Ruth Martinez
PUBLIC
COMPLAINT CONTROL NUMBER: 22-AS-20251027162312
FACILITY NAME:CLARITY CENTER FOR MENTAL WELLNESSFACILITY NUMBER:
306006562
ADMINISTRATOR:STEFANO, ANTHONYFACILITY TYPE:
772
ADDRESS:25226 DERBY CIRCLETELEPHONE:
(925) 321-7655
CITY:LAGUNA HILLSSTATE: CAZIP CODE:
92653
CAPACITY:6CENSUS: 6DATE:
11/12/2025
UNANNOUNCEDTIME BEGAN:
10:30 AM
MET WITH:Anthony StefanoTIME COMPLETED:
11:20 AM
ALLEGATION(S):
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Facility is not following program plan regarding providing pre-vocational, vocationa or volunteer services to clients in care
Facility does not have medical assessments on file for clients in care
Facility does not have signed admission agreements for clients in care
Facility does not have needs and service plans for clients in care
Direct care staff do not meet the minimum employment qualifications
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Ruth Martinez visited the facility to deliver findings for the investigation into the above identified complaint allegation. LPA spoke with Anthony Stefano, Executive Director and explained the purpose of the visit.

Findings are based upon this investigation which included interviews conducted and client records review. It is alleged that facility is not following program plan regarding providing pre-vocational, vocational or volunteer services to clients in care. Record review revealed that facility provides the following group session based on program plan: vocational structured group, vocational emotional regulations, vocational react vs respond, vocational group future work, vocational prioritizing, and vocational discovery.


Continued on LIC9099-C
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Armando J Lucero
LICENSING EVALUATOR NAME: Ruth Martinez
LICENSING EVALUATOR SIGNATURE:

DATE: 11/12/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/12/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 22-AS-20251027162312
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY RO, 770 THE CITY DR., SUITE 7100
ORANGE, CA 92868
FACILITY NAME: CLARITY CENTER FOR MENTAL WELLNESS
FACILITY NUMBER: 306006562
VISIT DATE: 11/12/2025
NARRATIVE
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It is alleged that facility does not have medical assessments on file for clients in care, facility does not have signed admission agreements for clients in care, and facility does not have needs and service plans for clients in care. Record review for 3 of 3 clients in question revealed the following: a completed, signed and dated admissions agreement on file, a current medical assessment dated and signed by clients, and an initial treatment plan (needs and services plan) for all 3 clients.

It is alleged that direct care staff do not meet the minimum employment qualifications, specifically to 6 of 6 care staff not working in a program serving persons with mental disabilities or a documented plan of supervision. Record review revealed the following: staff S1 did not have the work experience however they were enrolled in a plan of supervision, staff S2 work experience reflected that they worked in the field of behavioral health, staff S3 has credentials for substance use disorder registered counselor, certification of alcohol and drug, work experience case manager for co occurring disorders, crisis intervention, acute distress, and volunteer sober living programs, staff S4 work experience with wellness detox and treatment programs, SUD programs, client care coordinator, and detox specialist, staff S5 personal care assistant in mental health, and special needs population, and staff S6 work experience in behavioral health, detox center intake and treatment center.

Based on the information mentioned above, the Department is unable to ascertain if the allegations occurred as reported. Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove or refute the alleged violations occurred; therefore, these allegations are deemed Unsubstantiated.

An exit interview was conducted with Executive Director and a copy of this LIC9099 report was left at facility.
SUPERVISORS NAME: Armando J Lucero
LICENSING EVALUATOR NAME: Ruth Martinez
LICENSING EVALUATOR SIGNATURE:

DATE: 11/12/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/12/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2