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13 | On 08/26/2025, Licensing Program Analyst (LPA) Lavinia Muscan arrived at the facility unannounced to deliver complaint findings into the allegations listed above and met with Administrator May Ramos. During the investigation, the Department conducted interviews and reviewed documentation pertinent to the investigation. The results of the investigation are as follows:
The department has reviewed facility schedules and conducted interviews. Documents reviewed showed that shifts are covered by multiple staff. There is no evidence to support the allegation that needs are not being met due to staffing. The department learned that there are four (4) direct care staff and one (1) Med Tech available during each shift. The department finds no evidence that the current staff level is insufficient. Therefore, the allegation is UNFOUNDED. A finding of unfounded means that the allegation is false, could not have happened and/or is without a reasonable basis.
Exit interview conducted. Report left with facility.
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