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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 313601246
Report Date: 06/27/2023
Date Signed: 06/27/2023 03:14:41 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/28/2023 and conducted by Evaluator Matthew Gallo
COMPLAINT CONTROL NUMBER: 03-CC-20230428143058
FACILITY NAME:LOWRY, ROBYNFACILITY NUMBER:
313601246
ADMINISTRATOR:LOWRY, ROBYNFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(530) 305-5773
CITY:COLFAXSTATE: CAZIP CODE:
95713
CAPACITY:14CENSUS: 11DATE:
06/27/2023
UNANNOUNCEDTIME BEGAN:
01:15 PM
MET WITH:Robyn LowryTIME COMPLETED:
03:20 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
1. Ratio
2. Other
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
At 1:15pm on 6/27/2023, Licensing Program Analyst (LPA) Matthew Gallo met with licensee Robyn Lowry to deliver findings related to the complaint received on 4/28/2023. Also present today was day care assistant and eleven day care children composed of 10 preschool children and 1 infant.

It was alleged that licensee does not ensure children with communicable diseases are separated from other children in care and that licensee operates over capacity. During the investigation, LPA conducted observations, record review, and interviews with licensee, staff, and parents. Information gained through this process did not corroborate the allegation that licensee failed to separate children who were present with communicable disease. Similarly, observation, interview, and record review could not firmly establish that the licensee ever operated overcapacity.

Based on the information obtained, the allegations are determined to be unsubstantiated, meaning that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove it. Notice of site visit was provided and shall remain posted for 30 days for parental review.
Unsubstantiated
Estimated Days of Completion: 90
SUPERVISORS NAME: Keven Peters
LICENSING EVALUATOR NAME: Matthew Gallo
LICENSING EVALUATOR SIGNATURE:

DATE: 06/27/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/27/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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