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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 313605610
Report Date: 08/13/2026
Date Signed: 08/13/2026 12:51:47 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/31/2026 and conducted by Evaluator Fabian Schwartz
COMPLAINT CONTROL NUMBER: 03-CC-20260731144627
FACILITY NAME:KINDERCARE LEARNING CENTER - SIERRA COLLEGE (INF)FACILITY NUMBER:
313605610
ADMINISTRATOR:ESTHER GAMACHEFACILITY TYPE:
830
ADDRESS:8765 SIERRA COLLEGE BOULEVARDTELEPHONE:
(916) 789-9898
CITY:ROSEVILLESTATE: CAZIP CODE:
95661
CAPACITY:40CENSUS: 8DATE:
08/13/2026
UNANNOUNCEDTIME BEGAN:
12:15 PM
MET WITH:Esther GamacheTIME COMPLETED:
01:00 PM
ALLEGATION(S):
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Supervision - Day care child sustained injuries due to staff neglect - Substantiated
INVESTIGATION FINDINGS:
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On Thursday, 13 August 2026, at approximately 12:15pm Licensing Program Analyst (LPA) Fabian Schwartz met with Director Esther Gamache to close a complaint investigation. At time of inspection there were 8 infants being supervised by 2 staff in 2 rooms.

The department received a complaint alleging that Day care child sustained injuries due to staff neglect. During complaint investigation, LPA made observations, gathered documents, and conducted interviews. During investigation, Staff interviews confirmed staff supervision did not meet Title 22 regulations resulting in children sustaining bites at facility. Based on the interview and documents gathered, the preponderance of evidence standard has been met, therefore the above allegation is SUBSTANTIATED.

Report Continued on LIC9099-C........
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Amanda Blesi
LICENSING EVALUATOR NAME: Fabian Schwartz
LICENSING EVALUATOR SIGNATURE:

DATE: 08/13/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/13/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 03-CC-20260731144627
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
FACILITY NAME: KINDERCARE LEARNING CENTER - SIERRA COLLEGE (INF)
FACILITY NUMBER: 313605610
VISIT DATE: 08/13/2026
NARRATIVE
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Report Continued from LIC9099.....


1 Type A Title 22 deficiency is being cited for Staff supervision not meeting Title 22 regulations. That citation is being explained in more detail on accompanying LIC9099-D Page.

Title 22 deficiencies are cited on the subsequent pages of this report. Director acknowledges, that FOR TYPE A DEFICIENCIES ONLY upon receipt, Director shall post LIC 9099D with Type A deficiencies for 30 days and provide copies of this licensing report to parents/guardians of children in care at the facility and to parents/guardians of children newly enrolled at the facility during the next 12 months. LIC 9224 must be signed by parents/guardians and kept with the children's forms as a receipt whenever any Type A documents are provided by the Facility. LIC 9224 and Appeal Rights were provided. Licensee's signature on this report acknowledges receipt of these rights.

This report was reviewed with the Director and an exit interview was conducted. A Notice of Site Visit was provided and shall remain posted for a period of 30 days.
SUPERVISORS NAME: Amanda Blesi
LICENSING EVALUATOR NAME: Fabian Schwartz
LICENSING EVALUATOR SIGNATURE:

DATE: 08/13/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/13/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 03-CC-20260731144627
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827

FACILITY NAME: KINDERCARE LEARNING CENTER - SIERRA COLLEGE (INF)
FACILITY NUMBER: 313605610
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 08/13/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
08/14/2026
Section Cited
CCR
101429(a)(1)
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101429 RESPONSIBILITY FOR PROVIDING CARE AND SUPERVISION FOR INFANTS
(a) In addition to Section 101229, the following shall apply:
(1) Each infant shall be constantly supervised and under direct visual observation and
supervision by a staff person at all times.

This requirement is not met as evidenced by:
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Facility will conduct a staff training on supervision and personal rights to review Title 22 Regulations. Director will send LPA emailed copy of trainings provided and roster of staff who attend training by 14 August 2026.
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Based on observation, interview, and record review, the facility did not comply with the section cited above by not having staff properly supervise infants resulting in multiple instances of children in infant room sustaining bites from other children which poses an immediate health, safety or personal rights risk to persons in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Amanda Blesi
LICENSING EVALUATOR NAME: Fabian Schwartz
LICENSING EVALUATOR SIGNATURE:

DATE: 08/13/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/13/2026
LIC9099 (FAS) - (06/04)
Page: 3 of 3