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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 313605611
Report Date: 10/04/2023
Date Signed: 10/04/2023 10:38:00 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/11/2023 and conducted by Evaluator Jeremey McClain
PUBLIC
COMPLAINT CONTROL NUMBER: 03-CC-20230911081754
FACILITY NAME:KINDERCARE LEARNING CENTER - SIERRA COLLEGE (PS)FACILITY NUMBER:
313605611
ADMINISTRATOR:ANDREANA THORNSBERRYFACILITY TYPE:
850
ADDRESS:8765 SIERRA COLLEGE BOULEVARDTELEPHONE:
(916) 789-9898
CITY:ROSEVILLESTATE: CAZIP CODE:
95661
CAPACITY:95CENSUS: 46DATE:
10/04/2023
UNANNOUNCEDTIME BEGAN:
09:45 AM
MET WITH:Andreana ThornsberryTIME COMPLETED:
10:45 AM
ALLEGATION(S):
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Staff inappropriately restrains day care child for extended periods of time.
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Jeremey McClain met with facility representative Andreana Thornsberry to deliver findings for a complaint investigation. LPA observed 46 preschool children supervised by five teachers. It was alleged that the facility restrained a child in low chair for three hours a day during meals throughout the day.
The facility utilized a low chair during feeding times when dairy was served, due to the severity of the child’s allergic reaction. The child was placed in the chair during meals to prevent exposure to dairy.
During the investigation, LPA conducted interviews staff and made observations during breakfast and lunch meals. The evidence gathered does not support the allegation that the child is placed in the low chair for a total of three hours a day. The preponderance of evidence standard has not been met; therefore, the allegation is determined to be unsubstantiated. The allegation can neither be confirmed nor dismissed.
The investigation will not result in any Title 22 deficiencies. LPA reviewed this report with facility representative Andreana Thornsberry. and provided a Notice of Site Visit that must be posted for 30 days.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Keven Peters
LICENSING EVALUATOR NAME: Jeremey McClain
LICENSING EVALUATOR SIGNATURE:

DATE: 10/04/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/04/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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