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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 313605611
Report Date: 05/20/2026
Date Signed: 05/20/2026 02:31:25 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/01/2026 and conducted by Evaluator Jeremey McClain
PUBLIC
COMPLAINT CONTROL NUMBER: 03-CC-20260501094027
FACILITY NAME:KINDERCARE LEARNING CENTER - SIERRA COLLEGE (PS)FACILITY NUMBER:
313605611
ADMINISTRATOR:ESTHER GAMACHEFACILITY TYPE:
850
ADDRESS:8765 SIERRA COLLEGE BOULEVARDTELEPHONE:
(916) 789-9898
CITY:ROSEVILLESTATE: CAZIP CODE:
95661
CAPACITY:95CENSUS: 35DATE:
05/20/2026
UNANNOUNCEDTIME BEGAN:
01:15 PM
MET WITH:Esther GamacheTIME COMPLETED:
02:30 PM
ALLEGATION(S):
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Staff are not adequately supervising day care children resulting in injuries
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Jeremey McClain met with facility representative Esther Gamache to deliver findings for a complaint investigation. LPA observed 35 children supervised by three staff.
It was alleged that staff at the facility are not providing adequate supervision of children, resulting in injuries.
During the investigation LPA reviewed children’s files, reviewed staff files, reviewed incident reports and photos, and interviewed staff and parents. Evidence gathered and observed does not corroborate the allegations. LPA did not observe major injuries documented for preschool children in care that there is a lack of supervision from staff.
The allegation may have happened or is valid, but there is not a preponderance of evidence to prove that lack of supervision has led to injuries.
An exit interview was conducted, and this report was reviewed with licensing representative Esther Gamache. Appeal rights were provided. A Notice of Site Visit was provided and shall remain posted for 30 days.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Mai Lor
LICENSING EVALUATOR NAME: Jeremey McClain
LICENSING EVALUATOR SIGNATURE:

DATE: 05/20/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/20/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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