<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 313605612
Report Date: 07/11/2023
Date Signed: 07/11/2023 02:33:30 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/22/2023 and conducted by Evaluator Jeremey McClain
PUBLIC
COMPLAINT CONTROL NUMBER: 03-CC-20230522154054
FACILITY NAME:KINDERCARE LEARNING CENTER - SIERRA COLLEGE (SA)FACILITY NUMBER:
313605612
ADMINISTRATOR:ANDREANA THORNSBERRYFACILITY TYPE:
840
ADDRESS:8765 SIERRA COLLEGE BOULEVARDTELEPHONE:
(916) 789-9898
CITY:ROSEVILLESTATE: CAZIP CODE:
95661
CAPACITY:42CENSUS: 11DATE:
07/11/2023
UNANNOUNCEDTIME BEGAN:
11:05 AM
MET WITH:Andreana ThornsberryTIME COMPLETED:
02:30 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff handled child in a rough manner
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On July 11, 2023, Licensing Program Analyst (LPA) Jeremey McClain met with director Andreana Thornsberry to deliver findings for a complaint investigation. LPA observed 11 children supervised by one school age staff. It was alleged that a staff member handled a child in a rough manner. During the investigation, LPA conducted interviews with staff and children, and made observations at the facility. Evidence was conclusive that on 05/19/2023, a former staff member physically removed a child that was laying on their stomach on top of a plastic seat, that was approximately two feet off the ground. The teacher did so after the child did not follow repeated instruction to sit on the seat properly. The child did not suffer any injuries due to this incident. The facility self-reported the incident to the Sacramento Regional Office. LPA determined the preponderance of evidence standard has been met, therefore, the allegation is determined to be substantiated.

Title 22 deficiencies are cited on the subsequent page of this report. Appeal Rights were provided, and an exit interview was conducted. A Notice of Site Visit was posted and must remain posted for 30 days.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Keven Peters
LICENSING EVALUATOR NAME: Jeremey McClain
LICENSING EVALUATOR SIGNATURE:

DATE: 07/11/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/11/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 03-CC-20230522154054
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827

FACILITY NAME: KINDERCARE LEARNING CENTER - SIERRA COLLEGE (SA)
FACILITY NUMBER: 313605612
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 07/11/2023
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
07/21/2023
Section Cited
CCR
101223(a)(1)
1
2
3
4
5
6
7
Personal Rights.(a)The licensee shall ensure that each child is accorded the following personal rights: (1)To be accorded dignity in his/her personal relationships with staff and other persons. This requirement was not met as evidenced by staff and children interviews, as well as a self-reported unusual incident
1
2
3
4
5
6
7
The staff member no longer works at the facility. Director will conduct a training with all staff on responding to challenges and difficult situations with children in care. Proof of training will be sent to LPA by the POC due date: 07/21/2023.
8
9
10
11
12
13
14
report from 05/19/2023. On 05/19/2023, a former staff physically removed a children from a plastice seat after the child did not listen to the teachers repeated instructions to sit on the seat properly. This was considered a potential threat to the health and safety of the child at the time.
8
9
10
11
12
13
14
1
2
3
4
5
6
7
1
2
3
4
5
6
7
1
2
3
4
5
6
7
1
2
3
4
5
6
7
Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Keven Peters
LICENSING EVALUATOR NAME: Jeremey McClain
LICENSING EVALUATOR SIGNATURE:

DATE: 07/11/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/11/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 2