<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 313606221
Report Date: 09/11/2023
Date Signed: 09/11/2023 11:52:06 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/22/2023 and conducted by Evaluator Jeremey McClain
PUBLIC
COMPLAINT CONTROL NUMBER: 03-CC-20230822153802
FACILITY NAME:KNOWLEDGE BEGINNINGS - SANTA CLARA (PS)FACILITY NUMBER:
313606221
ADMINISTRATOR:CAROL WILLIAMSFACILITY TYPE:
850
ADDRESS:1741 SANTA CLARA DRIVETELEPHONE:
(916) 784-3331
CITY:ROSEVILLESTATE: CAZIP CODE:
95661
CAPACITY:102CENSUS: 39DATE:
09/11/2023
UNANNOUNCEDTIME BEGAN:
09:20 AM
MET WITH:Carol WilliamsTIME COMPLETED:
12:00 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Children are being chemically restrained by staff

Staff do not isolate sick children to prevent the spread of illness

Staff do not ensure that children are provided water while in care
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
Licensing Program Analyst (LPA) Jeremey McClain met with Facility Representative Carol Williams in order to deliver findings for a complaint investigation. Upon arrival, LPA observed 39 preschool children supervised by four staff in three separate classrooms. The following was alleged against the facility: 1) Children are being chemically restrained by staff causing them to be less active, 2) Staff do not isolate sick children to prevent the spread of illness, and 3) Staff do not ensure that children are provided water while in care. During the investigation, LPA conducted interviews with staff and parents, made observations at the facility.
There is evidence to suggest that the allegations may be valid, however there is not enough evidence to corroborate any of the allegations. There is conflicting evidence suggesting that children are not offered adequate water while in care. There was a lack of evidence to support that children are not isolated once they have been determined ill. There is also a lack of evidence that suggests that children are medicated by staff in order to reduce their activity level. LPA did not observe any medications during the investigation, and determined the children’s activity level to be normal, based on observation.
Continued on the following page.


Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Keven Peters
LICENSING EVALUATOR NAME: Jeremey McClain
LICENSING EVALUATOR SIGNATURE:

DATE: 09/11/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/11/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 03-CC-20230822153802
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
FACILITY NAME: KNOWLEDGE BEGINNINGS - SANTA CLARA (PS)
FACILITY NUMBER: 313606221
VISIT DATE: 09/11/2023
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
The preponderance of evidence standard has not been met, and the allegations can neither be confirmed nor dismissed, therefore, the allegations are determined to be unsubstantiated.

No Title 22 deficiencies were issued as a result of the investigation. LPA reviewed this report with facility representative Carol Williams. A Notice of Site Visit was proved that must remain posted for 30 days.
SUPERVISORS NAME: Keven Peters
LICENSING EVALUATOR NAME: Jeremey McClain
LICENSING EVALUATOR SIGNATURE:

DATE: 09/11/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/11/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 2