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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 313606221
Report Date: 05/26/2026
Date Signed: 05/26/2026 11:18:45 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/12/2026 and conducted by Evaluator Jeremey McClain
PUBLIC
COMPLAINT CONTROL NUMBER: 03-CC-20260512170055
FACILITY NAME:KNOWLEDGE BEGINNINGS - SANTA CLARA (PS)FACILITY NUMBER:
313606221
ADMINISTRATOR:CAROL WILLIAMSFACILITY TYPE:
850
ADDRESS:1741 SANTA CLARA DRIVETELEPHONE:
(916) 784-3331
CITY:ROSEVILLESTATE: CAZIP CODE:
95661
CAPACITY:102CENSUS: 42DATE:
05/26/2026
UNANNOUNCEDTIME BEGAN:
10:10 AM
MET WITH:Carol WilliamsTIME COMPLETED:
11:20 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff hit a child in care
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
Licensing Program Analyst (LPA) Jeremey McClain met with facility representative to deliver findings for a complaint investigation. LPA observed 42 children supervised by three staff.

It was alleged that a staff member hit a child in care. During the investigation LPA conducted interviews with staff, interviewed the child that made the allegation, and reviewed staff files. There was conflicting evidence of whether the allegation is valid.

The allegation may have happened or is valid, but there is not a preponderance of evidence to prove that the alleged violation occurred; therefore, the allegation is UNSUBTANTIATED.

An exit interview was conducted, and this report was reviewed with licensing representative Carol Williams. Appeal rights were provided. A Notice of Site Visit was provided and shall remain posted for 30 days.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Mai Lor
LICENSING EVALUATOR NAME: Jeremey McClain
LICENSING EVALUATOR SIGNATURE:

DATE: 05/26/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/26/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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