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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 313606221
Report Date: 01/22/2024
Date Signed: 01/22/2024 12:36:00 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/12/2024 and conducted by Evaluator Jeremey McClain
PUBLIC
COMPLAINT CONTROL NUMBER: 03-CC-20240112093043
FACILITY NAME:KNOWLEDGE BEGINNINGS - SANTA CLARA (PS)FACILITY NUMBER:
313606221
ADMINISTRATOR:CAROL WILLIAMSFACILITY TYPE:
850
ADDRESS:1741 SANTA CLARA DRIVETELEPHONE:
(916) 784-3331
CITY:ROSEVILLESTATE: CAZIP CODE:
95661
CAPACITY:102CENSUS: 55DATE:
01/22/2024
UNANNOUNCEDTIME BEGAN:
09:30 AM
MET WITH:Carol WilliamsTIME COMPLETED:
12:45 PM
ALLEGATION(S):
1
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5
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7
8
9
Staff are not following child's diapering plan
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
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12
13
Licensing Program Analyst (LPA) Jeremey McClain met with facility representative Carol Williams to deliver findings for a complaint investigation. LPA observed 55 children supervised by 5 staff.
It was alleged that the facility did not follow the diapering plan for a child.
During the investigation, LPA conducted interviews with staff and reviewed children’s records. LPA was unable to find documentation of any plan being submitted by guardians. Interviews were consistent that the diapering plan was followed unless there weren’t enough diapers provided, in which the facility had to use the extra diapers they had on hand.
The preponderance of evidence standard has not been met; therefore, the allegation is determined to be UNSUBSTANTIATED. The allegation can neither be corroborated nor dismissed.
No Title 22 deficiencies will be issued as a result of the investigation. LPA reviewed this report with facility representative Carol Williams, and provided a Notice of Site Visit that must be posted for 30 days.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Keven Peters
LICENSING EVALUATOR NAME: Jeremey McClain
LICENSING EVALUATOR SIGNATURE:

DATE: 01/22/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/22/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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