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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 313606222
Report Date: 09/11/2023
Date Signed: 09/11/2023 11:51:31 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/08/2023 and conducted by Evaluator Jeremey McClain
PUBLIC
COMPLAINT CONTROL NUMBER: 03-CC-20230908163145
FACILITY NAME:KNOWLEDGE BEGINNINGS - SANTA CLARA (INFANT)FACILITY NUMBER:
313606222
ADMINISTRATOR:CAROL WILLIAMSFACILITY TYPE:
830
ADDRESS:1741 SANTA CLARA DRIVETELEPHONE:
(916) 784-3331
CITY:ROSEVILLESTATE: CAZIP CODE:
95661
CAPACITY:48CENSUS: 28DATE:
09/11/2023
UNANNOUNCEDTIME BEGAN:
09:20 AM
MET WITH:Carol WilliamsTIME COMPLETED:
12:00 PM
ALLEGATION(S):
1
2
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9
Facility staff did not prevent the spread of a communicable disease.
INVESTIGATION FINDINGS:
1
2
3
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5
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9
10
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13
Licensing Program Analyst (LPA) Jeremey McClain met with Facility Representative Carol Williams in order to conduct a complaint investigation. Upon arrival, LPA observed 28 infants supervised by nine staff in four separate classrooms. It was alleged that the staff did not prevent the spread of a communicable disease. During the investigation LPA conducted interviews with staff.

It was determined that there were potential cases of pink eye at the facility, however two cases were not confirmed. Potential and confirmed cases were told to receive a doctor’s note and not return before 24 hours with prescribed eye drops. Evidence suggests that the rooms were sanitized and cleaned.

The preponderance of evidence standard has not been met, and the allegation can neither be confirmed nor dismissed, therefore, the allegations are determined to be unsubstantiated.

No Title 22 deficiencies were issued as a result of the investigation. LPA reviewed this report with facility representative Carol Williams. A Notice of Site Visit was proved that must remain posted for 30 days.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Keven Peters
LICENSING EVALUATOR NAME: Jeremey McClain
LICENSING EVALUATOR SIGNATURE:

DATE: 09/11/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/11/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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