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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 313611245
Report Date: 09/04/2025
Date Signed: 09/04/2025 02:19:10 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/29/2025 and conducted by Evaluator Stephanie Piring
COMPLAINT CONTROL NUMBER: 03-CC-20250729123025
FACILITY NAME:ARBOR VIEW MONTESSORIFACILITY NUMBER:
313611245
ADMINISTRATOR:SAADEH, LYDIAFACILITY TYPE:
850
ADDRESS:7441 FOOTHILLS BLVD #140TELEPHONE:
(916) 787-4004
CITY:ROSEVILLESTATE: CAZIP CODE:
95747
CAPACITY:46CENSUS: 11DATE:
09/04/2025
UNANNOUNCEDTIME BEGAN:
10:45 AM
MET WITH:Lydia SaadehTIME COMPLETED:
02:30 PM
ALLEGATION(S):
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Staff do not use appropriate napping equipment for children in care;
Staff yell at the day care children
INVESTIGATION FINDINGS:
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On September 4, 2025, Licensing Program Analysts (LPA) Stephanie Piring met with Facility Representative Lydia Saadeh to close a complaint investigation. Upon arrival LPA observed 11preschool children being supervised by 2 staff.

It was alleged that staff do not use appropriate napping equipment for children in care and ttaff yell at the day care children. During the course of the investigation, LPA conducted Interviews, made observations, and reviewed relevent documentation. Interviews with director, staff, and authorized representatives stated the children use sleeping bag type mats for napping on the floor. LPA did not observe nap mats or cots used during visit on 8/6/25. Interviews with authroized representatives, and children revealed that on at least one occasion, children and parents/guardians observed a staff member yelling at children to have them comply with classroom rules. Interviews, and witness statements, and observations corroborated the allegation that staff yelled at day care child, and that the facility does not use appropriate napping equipment. Based on observation and interview the preponderance of evidence standard has been met; therefore, the above allegations are SUBSTANTIATED.


Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Mai Lor
LICENSING EVALUATOR NAME: Stephanie Piring
LICENSING EVALUATOR SIGNATURE:

DATE: 09/04/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/04/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
Control Number 03-CC-20250729123025
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827

FACILITY NAME: ARBOR VIEW MONTESSORI
FACILITY NUMBER: 313611245
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 09/04/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Request Denied
Type A
09/05/2025
Section Cited
CCR
101223
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101223 Personal Rights (a) The licensee shall ensure that each child is accorded the ff. personal rights: (3)To be free from corporal or unusual punishment, infliction of pain, humiliation, intimidation, ridicule...or other actions of a punitive nature...this requirement was not met, as evidenced by:
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Staff will complete personal rights training on CCLD website by 9/19/2025 and submit proof of completion to LPA. Director states that an in service meeting was held last week 8/28/25 that covered topics such as discipline policy, behavior management, bullying prevention, positive reinfocement strategies, conflict resolution.
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Facility did not comply with the section cited above as interviews and witness statements revealed that on at least one occasion, children and parents/guardians observed a staff member yelling at children to have them comply with classroom rules, which poses an immediate Health, Safety, or Personal Rights risk to persons in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Mai Lor
LICENSING EVALUATOR NAME: Stephanie Piring
LICENSING EVALUATOR SIGNATURE:

DATE: 09/04/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/04/2025
LIC9099 (FAS) - (06/04)
Page: 3 of 4
Control Number 03-CC-20250729123025
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
FACILITY NAME: ARBOR VIEW MONTESSORI
FACILITY NUMBER: 313611245
VISIT DATE: 09/04/2025
NARRATIVE
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A Type A Title 22 Deficiency is issued on the attached LIC9099-D page. The Facility shall provide a copy of this licensing report to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. Exit interview was conducted with Director, appeal rights were provided, and a Notice Of Site visit was given to post where visible to parents/guardians for 30 days. A signed Acknowledgement of Receipt of the Licensing Report (LIC9224) must be placed in the child's file for verification.
SUPERVISORS NAME: Mai Lor
LICENSING EVALUATOR NAME: Stephanie Piring
LICENSING EVALUATOR SIGNATURE:

DATE: 09/04/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/04/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 4
Control Number 03-CC-20250729123025
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827

FACILITY NAME: ARBOR VIEW MONTESSORI
FACILITY NUMBER: 313611245
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 09/04/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Request Denied
Type B
09/30/2025
Section Cited
CCR
101239(b)(1)(2)
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101239.1Napping Equipment
(b) Floor mats used for napping shall be:
(1) Constructed of foam at least 3/4 inch thick.(2) Covered with vinyl or similar material that can be wiped.

This requirement is not met as evidenced by:
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Director will purchase enough mats to accomidate the children in care by POC due date. Director will send proof of purchse to LPA by 9/30/25.
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Based on interview and observation, the Facility did not comply with the section cited above, as Facility does not use mats or cots for napping, which poses a potential health, safety, or personal rights risk to persons in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Mai Lor
LICENSING EVALUATOR NAME: Stephanie Piring
LICENSING EVALUATOR SIGNATURE:

DATE: 09/04/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/04/2025
LIC9099 (FAS) - (06/04)
Page: 4 of 4