<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 313620607
Report Date: 05/04/2026
Date Signed: 05/04/2026 02:47:13 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/18/2026 and conducted by Evaluator Jeremey McClain
PUBLIC
COMPLAINT CONTROL NUMBER: 03-CC-20260318124435
FACILITY NAME:CATALYST KIDS - VALLEY VIEWFACILITY NUMBER:
313620607
ADMINISTRATOR:RICHELLE MOTTFACILITY TYPE:
840
ADDRESS:3000 CREST DRIVETELEPHONE:
(916) 435-4844
CITY:ROCKLINSTATE: CAZIP CODE:
95765
CAPACITY:60CENSUS: 21DATE:
05/04/2026
UNANNOUNCEDTIME BEGAN:
01:15 PM
MET WITH:Richelle HudsonTIME COMPLETED:
02:50 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff did not prevent a child from harming other children in care.
Staff did not follow the centers plan of operation.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
Licensing Program Analyst (LPA) Jeremey McClain met with facility representative Richelle Hudson to deliver findings for a complaint investigation. LPA observed 21 children supervised by three staff.

It was alleged staff did not prevent a child from harming other children in care and Staff did not follow the center’s plan of operation. The allegations are based on children in care who have been physically hurt by child 1 while in care and the program’s response to those actions.

During the investigation LPA reviewed the company’s policy and parent handbook, interviewed staff and parents, and reviewed children’s records. During the investigation, the facility presented documentation of attempting to address the behavior from child 1 in order to create a safe environment for all children in care. The steps taken for corrective action were in accordance with program’s written policy. The evidence does not suggest that there was a lack of supervision from staff that led to child 1 harming other children, nor was there neglect from the facility to attempt to address the behaviors child 1. (page 1 of 2)

Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Mai Lor
LICENSING EVALUATOR NAME: Jeremey McClain
LICENSING EVALUATOR SIGNATURE:

DATE: 05/04/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/04/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 03-CC-20260318124435
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
FACILITY NAME: CATALYST KIDS - VALLEY VIEW
FACILITY NUMBER: 313620607
VISIT DATE: 05/04/2026
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
The allegations may have happened or are valid, but there is not a preponderance of evidence to prove that the alleged violation occurred.

An exit interview was conducted, and this report was reviewed with licensing representative Richelle Hudson. Appeal rights were provided. A Notice of Site Visit was provided and shall remain posted for 30 days.
(page 2 of 2)
SUPERVISORS NAME: Mai Lor
LICENSING EVALUATOR NAME: Jeremey McClain
LICENSING EVALUATOR SIGNATURE:

DATE: 05/04/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/04/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2