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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 313622397
Report Date: 01/17/2025
Date Signed: 01/17/2025 02:52:11 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/14/2024 and conducted by Evaluator Matthew Gallo
PUBLIC
COMPLAINT CONTROL NUMBER: 03-CC-20241114163606
FACILITY NAME:STERLING MONTESSORIFACILITY NUMBER:
313622397
ADMINISTRATOR:PAOLO SARMIENTOFACILITY TYPE:
850
ADDRESS:821 STERLING PARKWAY, STE. 200TELEPHONE:
(916) 434-7000
CITY:LINCOLNSTATE: CAZIP CODE:
95648
CAPACITY:58CENSUS: 18DATE:
01/17/2025
UNANNOUNCEDTIME BEGAN:
08:55 AM
MET WITH:Paolo SarmientoTIME COMPLETED:
02:55 PM
ALLEGATION(S):
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Staff do not provide adequate supervision resulting in day care child engaging in physical behavior with other day care children.
INVESTIGATION FINDINGS:
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At 8:55am on 1/17/2025, Licensing Program Analyst (LPA) Matthew Gallo met with facility representative Paolo Sarmiento to deliver findings of a complaint investigation into the above allegation. Today's total census included 18 preschool children supervised by 3 staff.

It was alleged that staff did not provide adequate supervision, resulting in a child being pinched in the face. Throughout the course of the investigation, LPA conducted observation, interviews, and record review. Record review confirmed that an incident occured on 11/1/2024 in which a child was pinched in the face on the outdoor play yard. According to staff interviews, two staff members were present on the play yard at the time of the incident. One was standing approximately ten feet away, while the other was on the opposite side of the yard providing supervision from a different vantage point. While interviews and record review detail that the pinching child had a history of the behavior, there is not a preponderance of evidence to conclude that the pinching incident on 11/1/2024 was due to a lack of supervision. Based on the available evidence, the finding for the above allegation is UNSUBSTANTIATED, meaning that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove that the allegation either did nor did not occur. (Report continues on 9099-C)
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Mai Lor
LICENSING EVALUATOR NAME: Matthew Gallo
LICENSING EVALUATOR SIGNATURE:

DATE: 01/17/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/17/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 03-CC-20241114163606
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
FACILITY NAME: STERLING MONTESSORI
FACILITY NUMBER: 313622397
VISIT DATE: 01/17/2025
NARRATIVE
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Exit interview conducted and report was reviewed with the facility representative, Paolo Sarmiento. A notice of site visit was given and must remain posted for 30 days. LPA provided facility representative appeal rights.
SUPERVISORS NAME: Mai Lor
LICENSING EVALUATOR NAME: Matthew Gallo
LICENSING EVALUATOR SIGNATURE:

DATE: 01/17/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/17/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2