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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 313622874
Report Date: 06/10/2026
Date Signed: 06/10/2026 02:22:10 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/18/2026 and conducted by Evaluator Stephanie Piring
PUBLIC
COMPLAINT CONTROL NUMBER: 03-CC-20260318115333
FACILITY NAME:PLAY CARE LEARNING CTR (PS)FACILITY NUMBER:
313622874
ADMINISTRATOR:BONNIE LEEFACILITY TYPE:
850
ADDRESS:4080 BASELINE ROADTELEPHONE:
(916) 746-9960
CITY:ROSEVILLESTATE: CAZIP CODE:
95747
CAPACITY:216CENSUS: 91DATE:
06/10/2026
UNANNOUNCEDTIME BEGAN:
01:00 PM
MET WITH:Sony DhaliwalTIME COMPLETED:
02:30 PM
ALLEGATION(S):
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Licensee operated out of ratio;
Staff restrained day care children;
Staff yelled at day care children;
Staff spoke inappropraitely to day care children
INVESTIGATION FINDINGS:
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On June 10, 2026 Licensing Program Analyst (LPA) Stephanie Piring met with Facility Representative Sony Dhaliwal to deliver complaint investigation findings. Upon arrival, LPA observed 91 napping preschool children, supervised by 6 staff members across 5 classrooms.

It was alleged that the licensee is operating out of ratio. During the course of investigation, LPA made observations, interviewed Director, staff, authorized representatives, and children, and reviewed relevant documentation. During LPAs visit on 3/24/26, 6/3/26 and 6/10/26, LPA observed all classrooms appearing to be in ratio. Record review determined that the facitliy ratio matched the number of student to qualfied staff and aid requirements.

It was alleged that staff restrained day care children, yell at day care children, and speak inappropriatly to day care children. Interviews with staff, children and authorized representatives did not reveal any instances where staff may have restrained, yelled at, or spoke inappropriatly to day care children.

Continued on LIC9099-C
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Mai Lor
LICENSING EVALUATOR NAME: Stephanie Piring
LICENSING EVALUATOR SIGNATURE:

DATE: 06/10/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/10/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 03-CC-20260318115333
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
FACILITY NAME: PLAY CARE LEARNING CTR (PS)
FACILITY NUMBER: 313622874
VISIT DATE: 06/10/2026
NARRATIVE
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Although the allegations may have happened, there is not a preponderance of evidence to prove the allegations; therefore, the allegations are UNSUBSTANTIATED. Exit interview was conducted and report was reviewed with Facility Representative Sony Dhaliwal. Appeal rights were provided. Notice of site visit was given and must remain posted for 30 days.
SUPERVISORS NAME: Mai Lor
LICENSING EVALUATOR NAME: Stephanie Piring
LICENSING EVALUATOR SIGNATURE:

DATE: 06/10/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/10/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2