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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 313622874
Report Date: 01/26/2024
Date Signed: 01/26/2024 09:43:27 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/02/2023 and conducted by Evaluator Katrina Owens
PUBLIC
COMPLAINT CONTROL NUMBER: 03-CC-20231102112906
FACILITY NAME:PLAY CARE LEARNING CTR (PS)FACILITY NUMBER:
313622874
ADMINISTRATOR:HIGGINS, BRANDIFACILITY TYPE:
850
ADDRESS:4080 BASELINE ROADTELEPHONE:
(916) 746-9960
CITY:ROSEVILLESTATE: CAZIP CODE:
95747
CAPACITY:216CENSUS: 56DATE:
01/26/2024
UNANNOUNCEDTIME BEGAN:
07:30 AM
MET WITH:Bonnie Lee - OwnerTIME COMPLETED:
11:30 AM
ALLEGATION(S):
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9
PERSONAL RIGHTS: Staff leave day care children in wet clothing for extended periods
of time.
PERSONAL RIGHTS: Staff do not meet day care children's diapering needs.
PERSONAL RIGHTS: Staff yell at day care children.
INVESTIGATION FINDINGS:
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An unannounced inspection was conducted today by Licensing Program Analyst Owens. LPA met with Bonnie Lee, Owner. The purpose of the inspection was to close complaint investigation originally opened on November 3, 2023. Present at time of inspection were 56 preschool children with 6 staff in 3 classrooms.

Based on conflicting interviews, the above allegations are unsubstantiated. Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the allegations did or did not occur.

An exit interview was conducted. Appeal rights were given and explained to the licensee at time of inspection. No citation issued. Notice of site visit posted at time of inspection.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Keven Peters
LICENSING EVALUATOR NAME: Katrina Owens
LICENSING EVALUATOR SIGNATURE:

DATE: 01/26/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/26/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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