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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 313622874
Report Date: 07/28/2025
Date Signed: 07/28/2025 02:54:12 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/10/2025 and conducted by Evaluator Stephanie Piring
COMPLAINT CONTROL NUMBER: 03-CC-20250610153255
FACILITY NAME:PLAY CARE LEARNING CTR (PS)FACILITY NUMBER:
313622874
ADMINISTRATOR:TELLO, ALEJANDRAFACILITY TYPE:
850
ADDRESS:4080 BASELINE ROADTELEPHONE:
(916) 746-9960
CITY:ROSEVILLESTATE: CAZIP CODE:
95747
CAPACITY:216CENSUS: 79DATE:
07/28/2025
UNANNOUNCEDTIME BEGAN:
11:00 AM
MET WITH:Banafsheh (Bonnie) LeeTIME COMPLETED:
03:00 PM
ALLEGATION(S):
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9
Staff did not ensure that there is drinking water readily available for children in care.
INVESTIGATION FINDINGS:
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On July 28, 2025 Licensing Program Analysts (LPA) Stephanie Piring met with Facility Representative Banafsheh (Bonnie) Lee to deliver complaint investigation findings. Upon arrival, LPA observed 79 preschool children, supervised by 8 staff members across 4 classrooms.

It was alleged that staff did not ensure that there is drinking water readily available for children in care. During the course of the investigation, LPA made observations, and conducted interviews with director, staff, and authorized representatives. LPA observed childrens water bottles brought from home, and water fountains in working condition on the playground. Staff and authorized representatives confirmed children either use their own water bottles, accessed the water fountain, or ask a staff memeber for water while out on the playground. Although the allegations may have happened, there is not a preponderance of evidence to prove the allegation; therefore, the allegation is unsubstantiated. Exit interview was conducted and report was reviewed with Facility Representative Banafsheh (Bonnie) Lee . Appeal rights were provided. Notice of site visit was given and must remain posted for 30 days.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Mai Lor
LICENSING EVALUATOR NAME: Stephanie Piring
LICENSING EVALUATOR SIGNATURE:

DATE: 07/28/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/28/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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