313622875-2-5-2024-03-CC-KPES-D28U5X-20240207141729

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 313622875
Report Date: 02/05/2024
Date Signed: 02/05/2024 12:39:54 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827

This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/04/2023 and conducted by Evaluator Katrina Owens

PUBLIC

COMPLAINT CONTROL NUMBER: 03-CC-20231204122528

FACILITY NAME:	PLAY CARE LEARNING CENTER (INF)		FACILITY NUMBER:	313622875
ADMINISTRATOR:	HIGGINS, BRANDI		FACILITY TYPE:	830
ADDRESS:	4080 BASELINE ROAD		TELEPHONE:	(916) 746-9960
CITY:	ROSEVILLE	STATE: CA	ZIP CODE:	95747
CAPACITY:	36	CENSUS: 17	DATE:	02/05/2024
		UNANNOUNCED	TIME BEGAN:	12:15 PM
MET WITH:	Bonnie Lee - Owner		TIME COMPLETED:	01:15 PM

ALLEGATION(S):

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RATIO: Facility operated out of ratio.
PERSONAL RIGHTS: Staff do not adhere to infant care sanitation requirements.
Staff did not provide assistance to infant in care.
Owner prohibits staff from reporting incidents involving infants.
in care.
Owner encourages staff to discriminate against infants in care.
Infants are forced fed by staff.
Loose articles or objects are stored in infants cribs.

INVESTIGATION FINDINGS:

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An unannounced inspection was conducted by Licensing Program Analyst Owens. LPA Owens me with Owner, Bonnie Lee. There were 17 infants with 5 staff in two classrooms.
The purpose of the inspection is to close a complaint investigation that was originally opened on December 8, 2023.

Based upon the interviews conducted, there was not a preponderance of evidence to support the above allegations or incident occurred therefore, this complainant is unsubstantiated. No citations issued.

An exit interview was conducted. Appeal rights were given and explained to the licensee at time of inspection.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Keven Peters
LICENSING EVALUATOR NAME: Katrina Owens
LICENSING EVALUATOR SIGNATURE:	DATE: 02/05/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/05/2024

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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