<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 313623318
Report Date: 06/17/2025
Date Signed: 06/17/2025 10:10:43 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/22/2025 and conducted by Evaluator Michelle Perez
PUBLIC
COMPLAINT CONTROL NUMBER: 03-CC-20250522082043
FACILITY NAME:LILY PAD EARLY LEARNING CENTER, INC.FACILITY NUMBER:
313623318
ADMINISTRATOR:ZEMLICKA, MICHELLEFACILITY TYPE:
850
ADDRESS:1388 LINCOLN WAYTELEPHONE:
(530) 863-9443
CITY:AUBURNSTATE: CAZIP CODE:
95603
CAPACITY:33CENSUS: 24DATE:
06/17/2025
UNANNOUNCEDTIME BEGAN:
09:20 AM
MET WITH:Michelle ZemlickaTIME COMPLETED:
10:30 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Personal Rights- Staff allow children to sleep without clothing

Personal Rights- Staff do not change children's wet clothes before napping

Ratio- Staff operate out of ratio
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 6/17/2025, Licensing Program Analyst (LPA), Michelle Perez, met with Michelle Zemlicka at approximately 9:20AM time. Upon arrival LPA observed 24 children in care with two fully qualified teachers and three aides.
The purpose of the visit was to close a complaint investigation. On June 17, 2025, LPA received a complaint with the allegations “Staff do not change children's wet clothes before napping, Staff allow children to sleep without clothing and Staff operate out of ratio.” LPA conducted the investigation through interviews with facility representatives, children and guardians, making observations and obtaining relevant documentation. LPA found that guardians are requested to provide additional clothing for children to change into, which are kept at the facility. If guardians forget to provide them, the facility will request clothes to be brought. The facility will also provide clothing for children if they have extra clothes on site. LPA could not corroborate the allegation of children sleeping without clothing. LPA did find that some children will sleep in their underclothes or a diaper, until guardians arrive to provide additional clothing.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Mai Lor
LICENSING EVALUATOR NAME: Michelle Perez
LICENSING EVALUATOR SIGNATURE:

DATE: 06/17/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/17/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 03-CC-20250522082043
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
FACILITY NAME: LILY PAD EARLY LEARNING CENTER, INC.
FACILITY NUMBER: 313623318
VISIT DATE: 06/17/2025
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
With the allegation of staff operating out of ratio, LPA could not corroborate the allegation. LPA reviewed documentation from the facility and spoke to guardians and teachers and found that staff do adhere to ratios. Per facility representatives and guardians, if the facility is nearing it’s ratio capacity for all classrooms, guardians are asked to remain on site before leaving their children, until an additional teacher arrives or the facility will announce via their “Pro-Care” app, that they are only able to provide care to a specific amount of children, to maintain ratio. Thereafter, children are no longer accepted for that day.

Based on the information obtained, LPA could not corroborate the allegations.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.

SUPERVISORS NAME: Mai Lor
LICENSING EVALUATOR NAME: Michelle Perez
LICENSING EVALUATOR SIGNATURE:

DATE: 06/17/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/17/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2