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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 313623740
Report Date: 08/20/2024
Date Signed: 08/20/2024 01:43:57 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/14/2024 and conducted by Evaluator Lea Habtom
PUBLIC
COMPLAINT CONTROL NUMBER: 03-CC-20240814141229
FACILITY NAME:TNT KIDZ CENTERFACILITY NUMBER:
313623740
ADMINISTRATOR:BALGA, EMILYFACILITY TYPE:
850
ADDRESS:4500 TUTTLE DRIVETELEPHONE:
(916) 259-1115
CITY:ROCKLINSTATE: CAZIP CODE:
95677
CAPACITY:56CENSUS: 28DATE:
08/20/2024
UNANNOUNCEDTIME BEGAN:
08:50 AM
MET WITH:Emily BalgaTIME COMPLETED:
02:00 PM
ALLEGATION(S):
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Personal Rights: Staff speak inappropriately to children and staff handled children in a rough manner
INVESTIGATION FINDINGS:
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On August 20, 2024, Licensing Program Analyst (LPA) Lea Habtom met with director/owner Emily Balga to open and close a complaint. Upon arrival, LPA observed 28 preschool children being supervised by 3 staff. All staff present during today’s inspection have fingerprint clearances and associations.

Personal Rights: Staff speak inappropriately to children and staff handled children in a rough manner

During the investigation, LPA Lea Habtom toured the facility, conducted observation, and interviewed staff, reporting party and children. It was alleged that staff speak inappropriately and handled a child in a rough manner. Due to the limited information collected regarding the allegations, LPA Habtom determined that the allegations staff speak inappropriately to children and staff handled children in a rough manner to be UNSUBSTANTIATED. Although it may or may have not happened, there is not a preponderance of the evidence to prove that the alleged violations occurred, therefore, the allegations are UNSUBSTANTIATED.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Keven Peters
LICENSING EVALUATOR NAME: Lea Habtom
LICENSING EVALUATOR SIGNATURE:

DATE: 08/20/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/20/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 5
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/14/2024 and conducted by Evaluator Lea Habtom
PUBLIC
COMPLAINT CONTROL NUMBER: 03-CC-20240814141229

FACILITY NAME:TNT KIDZ CENTERFACILITY NUMBER:
313623740
ADMINISTRATOR:BALGA, EMILYFACILITY TYPE:
850
ADDRESS:4500 TUTTLE DRIVETELEPHONE:
(916) 259-1115
CITY:ROCKLINSTATE: CAZIP CODE:
95677
CAPACITY:56CENSUS: 28DATE:
08/20/2024
UNANNOUNCEDTIME BEGAN:
08:50 AM
MET WITH:Emily BalgaTIME COMPLETED:
02:00 PM
ALLEGATION(S):
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9
Licensee not ensuring facility is maintained sanitary
INVESTIGATION FINDINGS:
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Licensee not ensuring facility is maintained sanitary

During the investigation, LPA Lea Habtom toured the facility, conducted observation, and interviewed those pertinent to the investigation. It was alleged that the licensee does not ensure the facility is maintained sanitary. The reporting party expressed concerns of a changing pad that is stained. LPA observed the changing pad in the preschool classroom to have changed colors due to the cleaning products used. Based on information gathered LPA Lea Habtom has concluded that the allegation licensee not ensuring facility maintained sanitary to be SUBSTANTIATED: meaning that the allegation is valid because the preponderance of the evidence standard has been met.


Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Keven Peters
LICENSING EVALUATOR NAME: Lea Habtom
LICENSING EVALUATOR SIGNATURE:

DATE: 08/20/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/20/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 4 of 5
Control Number 03-CC-20240814141229
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827

FACILITY NAME: TNT KIDZ CENTER
FACILITY NUMBER: 313623740
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 08/20/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
09/20/2024
Section Cited
CCR
101239(n)
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101239(n) Fixtures, furniture and Equipment: (n) Furniture and equipment shall be maintained in good condition...this requirement was not met as evidenced by a changing pad in the preschool classroom that was off colored due to cleaning products being used.
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Director, Emily, threw out the changing pad and replaced it with a new one at the time of the inspection. Citation was cleared on cite.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Keven Peters
LICENSING EVALUATOR NAME: Lea Habtom
LICENSING EVALUATOR SIGNATURE:

DATE: 08/20/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/20/2024
LIC9099 (FAS) - (06/04)
Page: 5 of 5