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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 313623811
Report Date: 09/04/2025
Date Signed: 09/04/2025 02:04:02 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/18/2025 and conducted by Evaluator Jeremey McClain
PUBLIC
COMPLAINT CONTROL NUMBER: 03-CC-20250818152336
FACILITY NAME:BAUER, AMBERFACILITY NUMBER:
313623811
ADMINISTRATOR:BAUER, AMBERFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(916) 768-0901
CITY:GRANITE BAYSTATE: CAZIP CODE:
95746
CAPACITY:14CENSUS: 6DATE:
09/04/2025
UNANNOUNCEDTIME BEGAN:
01:15 PM
MET WITH:Amber BauerTIME COMPLETED:
02:15 PM
ALLEGATION(S):
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Licensee is not present in the facility for the required amount of time
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Jeremey McClain met with licensee Amber Bauer to deliver findings for a complaint investigation. LPA observed six children in care. Licensee’s assistant was present.
It was alleged that the licensee was not present at the home for the required amount of time. During the investigation, LPA conducted interviews with licensee and her assistant. LPA also conducted an inspection of the home.
The preponderance of evidence standard has been met; therefore the Allegation is SUBSTANTIATED. Licensee and her assistant confirmed that she was not present while the child care was operating on 08/15/2025, 08/18/2025, 08/19/2025 and half of the day on 08/20/2025. During this time licensee’s assistant Shiela Waldon operated the child care.
A deficiency is documented on the 9099-D page of the report, and is considered a potential risk to the health and safety of children in care if not corrected.
An exit interview was conducted and this report was reviewed with licensee Amber Bauer. A Notice of Site Visit was provided and shall remain posted for 30 days.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Mai Lor
LICENSING EVALUATOR NAME: Jeremey McClain
LICENSING EVALUATOR SIGNATURE:

DATE: 09/04/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/04/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 03-CC-20250818152336
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827

FACILITY NAME: BAUER, AMBER
FACILITY NUMBER: 313623811
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 09/04/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
09/12/2025
Section Cited
CCR
102417(a)
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Operation of a Family Child Care home. (a) The licensee shall be present in the home and shall ensure that children in care are supervised at all times... Temporary absences shall not exceed 20 percent of the hours that the facility is providing care per day. This requirement was not med as
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Licensee stated she misinterpreted the regulation. Licensee stated that she will temporarily close her child care during the times she cannot be present the required amount of time. Licensee will update her agreement with parents to include this change and send proof to LPA by 09/12/2025.
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evidenced by admission and observation. Licensee confirmed that she was not present in the home on 08/15/2025, 08/18/2025, 08/19/2025 and half of the day on 08/20/2025. During this time licensee’s assistant Shiela Waldon operated the child care. This is potential risk to the health and safety of children in care if not corrected.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Mai Lor
LICENSING EVALUATOR NAME: Jeremey McClain
LICENSING EVALUATOR SIGNATURE:

DATE: 09/04/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/04/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 3
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/18/2025 and conducted by Evaluator Jeremey McClain
PUBLIC
COMPLAINT CONTROL NUMBER: 03-CC-20250818152336

FACILITY NAME:BAUER, AMBERFACILITY NUMBER:
313623811
ADMINISTRATOR:BAUER, AMBERFACILITY TYPE:
810
ADDRESS:4645 HIGH CTTELEPHONE:
(916) 768-0901
CITY:GRANITE BAYSTATE: CAZIP CODE:
95746
CAPACITY:14CENSUS: 6DATE:
09/04/2025
UNANNOUNCEDTIME BEGAN:
01:15 PM
MET WITH:Amber BauerTIME COMPLETED:
02:15 PM
ALLEGATION(S):
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Uncleared staff providing care to day care children
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Jeremey McClain met with licensee Amber Bauer to deliver findings for a complaint investigation. LPA observed six children in care. Licensee’s assistant was present.
It was alleged that ncleared staff providing care to day care children.

During the investigation, During the investigation, LPA conducted interviews with licensee and her assistant, licensee's son, the alleged perpetraitors, and attempted to interview children.

The preponderance of evidence standard has not been met; therefore the allegation is UNSUBSTANTIATED. The allegation can neither be confirmed nor dismissed.

An exit interview was conducted and this report was reviewed with licensee Amber Bauer. A Notice of Site Visit was provided and shall remain posted for 30 days.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Mai Lor
LICENSING EVALUATOR NAME: Jeremey McClain
LICENSING EVALUATOR SIGNATURE:

DATE: 09/04/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/04/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 3 of 3