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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 313624154
Report Date: 06/26/2025
Date Signed: 06/26/2025 10:27:49 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/22/2025 and conducted by Evaluator Jeremey McClain
PUBLIC
COMPLAINT CONTROL NUMBER: 03-CC-20250422111801
FACILITY NAME:FANHA, NATALIYAFACILITY NUMBER:
313624154
ADMINISTRATOR:FANHA, NATALIYAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(916) 273-2493
CITY:ROSEVILLESTATE: CAZIP CODE:
95678
CAPACITY:14CENSUS: 6DATE:
06/26/2025
UNANNOUNCEDTIME BEGAN:
08:00 AM
MET WITH:TIME COMPLETED:
10:30 AM
ALLEGATION(S):
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Licensee is not present in the facility for the required amount of time
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Jeremey McClain met with licensee Nataliya Fanha for the purpose of delivering findings for a complaint investigation. LPA observed six children in care. Licensee’s assistant Ivanna was present.
It was alleged that the licensee is not present the required amount of time at the home. During the investigation LPA conducted surveillance of the home, interviewed licensee, her assistant, and a parent. Based on observation, today the licensee was gone from the home during from 8:00 am when LPA arrived to conduct surveillance at the home. LPA observed licensee arrive at 9:17 am. During an interview with licensee today, she stated that she left the home at 7:30 am to get food.
The preponderance of evidence standard has been met; therefore, the allegation is determined to be SUBSTANTIATED.
Title 22 deficiencies are cited on the 9099-D page of this report. If not corrected they pose a potential threat to the health and safety of children in care. Appeal Rights were provided, and an exit interview was conducted with licensee Nataliya Fanha. A Notice of Site Visit was posted and shall remain posted for 30 days.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Mai Lor
LICENSING EVALUATOR NAME: Jeremey McClain
LICENSING EVALUATOR SIGNATURE:

DATE: 06/26/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/26/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 03-CC-20250422111801
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827

FACILITY NAME: FANHA, NATALIYA
FACILITY NUMBER: 313624154
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 06/26/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
07/25/2025
Section Cited
CCR
102417(a)
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Operation of a Family Child Care Home. The licensee shall be present in the home and shall ensure that children in care are supervised at all times. When circumstances require the licensee to be temporarily absent from the home, the licensee shall arrange for a substitute adult to care for and supervise
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Licensee was previously cited for the same violation on 07/20/2023. Licensee stated she is aware that she can only be gone for 20 percent of operating hours. LPA will recommend an informal meeting for licensee to develop a plan of correction for licensee. Informal will be scheduled by the POC due date 07/25/2025.
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the children during his/her absence. Temporary absences shall not exceed 20 percent of the hours that the facility is providing care per day.This requirement was not met based on observation of the home and admittance of the licensee. Today, Licensee was not observed at the home from 8:00 am until 9:17 am. During an interview today licensee stated she left the home at 7:30 am. Licensee is allowed an allowance of 1 hour and 36 minutes based on her hours of operation 8:00am-4:00pm. This poses a potential threat to the health and safety of children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Mai Lor
LICENSING EVALUATOR NAME: Jeremey McClain
LICENSING EVALUATOR SIGNATURE:

DATE: 06/26/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/26/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2