315001713-12-5-2023-59-AS-MSEY-CYEMGJ-20231211083600

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 315001713
Report Date: 12/05/2023
Date Signed: 12/05/2023 12:15:31 PM

Unfounded

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO NORTH ASC, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827

This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/15/2023 and conducted by Evaluator Kevin Mknelly

COMPLAINT CONTROL NUMBER: 59-AS-20231115143052

FACILITY NAME:	DIAMOND OAKS RESIDENTIAL CARE		FACILITY NUMBER:	315001713
ADMINISTRATOR:	BUDAC, ABIGAILA		FACILITY TYPE:	740
ADDRESS:	501 BUTLER COURT		TELEPHONE:	(916) 782-8177
CITY:	ROSEVILLE	STATE: CA	ZIP CODE:	95678
CAPACITY:	6	CENSUS: 5	DATE:	12/05/2023
		UNANNOUNCED	TIME BEGAN:	10:15 AM
MET WITH:	Abigaila Budoc		TIME COMPLETED:	12:30 PM

ALLEGATION(S):

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Staff are verbally abusive toward residents

INVESTIGATION FINDINGS:

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On 12/5/23 , Licensing Program Analyst (LPA) Kevin Mknelly LPA Mknelly arrived and met with Administrator to deliver investigation findings.

LPA conducted interviews with residents, staff and resident families.
LPA finds that facility met Tittle 22 requirements.

All interviews and observations conducted found the home is clean and well staffed. Interviews found all to be very happy with care and interactions. This complaint is therefore unfounded.

This agency has investigated the above complaint allegations. We have found that the complaint is UNFOUNDED, meaning that the allegation was false, could not have happened and/or is without a reasonable basis. We have therefore dismissed the complaint.

Exit interview conducted and report provided.

Unfounded

Estimated Days of Completion:

SUPERVISOR'S NAME: Maribeth Senty	TELEPHONE: (916) 263-4813
LICENSING EVALUATOR NAME: Kevin Mknelly	TELEPHONE: (209) 814-1925
LICENSING EVALUATOR SIGNATURE:	DATE: 12/05/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/05/2023

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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