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25 | On February 2, 2021 at 9:30 AM, Licensing Program Analyst (LPA) Sarena Keosavang contacted the Administrator, Austin Kim, via telephone to conduct an unannounced Case Management visit. This visit was conducted via telephone due to COVID-19 and pre-cautionary measures.
The purpose of the telephone call was to follow-up on an unusual incident/injury report that was sent to Community Care Licensing (CCL) on 01/31/2021. The report indicates that a resident (R1) returned from the hospital and refuses to enter the facility. R1 was agitated and wandering around the facility screaming. Caregiver was unable to calm R1 down and called administrator for assistance. Administrator reached out to R1's POA and notified POA of the situation. Administrator stated the hospital discharged R1 without proper paperwork and medications. Due to R1 being without medication for four days, Administrator and POA decided to send R1 to Sutter Hospital. Administrator stated he spoke to R1's POA and placement agency that the facility is unable to meet R1's needs. POA and placement agency were looking for another facility for R1. Sutter Hospital called Administrator and stated they were going to discharge R1 back to the facility. Administrator told Sutter Hospital that R1 needs higher level of care and the facility cannot provide that for R1. Administrator refused to accept R1 back to the facility.
LPA interviewed Austin Kim regarding the report. The interview indicates that R1 did not return to the facility. POA was able to find another facility for R1. LPA requested for R1's physician report, medical records, discharge documents, and plan of care.
At this time, deficiencies are not being cited.
A copy of this report has been emailed to the facility and the Administrator, Austin Kim, was advised that a signed copy of this report shall be emailed to LPA. |