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13 | Licensing Program Analyst (LPA) Melissa Parks arrived unannounced on Thursday June 15, 2023, to complete and deliver findings to a complaint received on 5/31/2023. LPA met with Administrator Alpesh and explained purpose of visit.
Throughout the course of the investigation, LPA interviewed staff including the Administrator and staff S1 – S6. LPA reviewed R1 – R6 facility files. All residents have a Dementia diagnosis. R1 – R6 LIC602’s has listed confused/disoriented, aggressive, or sundowning behavior. LPA contacted POA for R1, R4, R5, and R6. All POAs contacted stated that there were no concerns regarding staff being agressive or abusing residents. LPA observed all six residents. No redness or bruising was observed. Additionally, LPA observed staff interacting with residents. No residents appeared to be afraid or intimidated by staff. Furthermore, R2 and R3 consistently communicated with staff and asked staff to sit/be near them. While conducting a facility visit on 6/1/2023, LPA observed R1, R3, and R6 to have visitors. Visitors stated that they believed their loved ones were well taken care of. All stated that they believed the residents were treated with dignity and respect. |