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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 315920018
Report Date: 04/30/2026
Date Signed: 04/30/2026 12:06:57 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO NORTH ASC, 2525 NATOMAS PARK DR STE 270
SACRAMENTO, CA 95833
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/06/2026 and conducted by Evaluator Bethany Mirlohi
COMPLAINT CONTROL NUMBER: 59-AS-20260406093029

FACILITY NAME:ANGEL CARES HOME 2, INC.FACILITY NUMBER:
315920018
ADMINISTRATOR:DELSON BAUTISTAFACILITY TYPE:
735
ADDRESS:1225 CANEVARI DR.TELEPHONE:
(916) 519-7474
CITY:ROSEVILLESTATE: CAZIP CODE:
95747
CAPACITY:4CENSUS: 3DATE:
04/30/2026
UNANNOUNCEDTIME BEGAN:
11:38 AM
MET WITH:Delson Bautista, AdministratorTIME COMPLETED:
12:30 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff speak inappropriately to resident in care.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
Licensing Program Analyst (LPA) Bethany Mirlohi arrived unannounced to deliver complaint findings into allegations listed above. LPA met with Delson Bautista during today’s inspection.
LPA investigated allegation, “Staff speak inappropriately to resident in care”. LPA interviewed 3 clients, 8 care staff, and reviewed facility documentation. Relevant party reports that staff have made disrespectful statements to C1 and that staff lack compassion toward C1. LPA interviewed C1 in which they stated there are 2 care staff that tease them, make fun of how they talk, and give C1 attitude when talking with them. LPA interviewed 2 additional clients in which they stated care staff have not been rude, inappropriate, and made mean comments toward. LPA interviewed 8 care staff in which they stated they have not observed staff being rude or making inappropriate comments toward C1. Staff stated they treat all clients with respect and patience while providing care. Due to the information gathered, LPA finds allegation to be UNSUBSTANTIATED. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove that the alleged violations occurred, and the findings are unsubstantiated. Exit interview was conducted and copy of report provided.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Troy Ordonez
LICENSING EVALUATOR NAME: Bethany Mirlohi
LICENSING EVALUATOR SIGNATURE:

DATE: 04/30/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/30/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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