315920051-8-5-2026-59-AS-TORZ-DX9V74-20260824161031

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 315920051
Report Date: 08/05/2026
Date Signed: 08/05/2026 01:37:10 PM

Unfounded

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO NORTH ASC, 2525 NATOMAS PARK DR STE 270
SACRAMENTO, CA 95833

This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/26/2026 and conducted by Evaluator Bethany Mirlohi

COMPLAINT CONTROL NUMBER: 59-AS-20260726211332

FACILITY NAME:	SONRISA SENIOR LIVING		FACILITY NUMBER:	315920051
ADMINISTRATOR:	CLYMO, MICHAEL		FACILITY TYPE:	740
ADDRESS:	1031 ROSEVILLE PKWY		TELEPHONE:	(279) 213-0047
CITY:	ROSEVILLE	STATE: CA	ZIP CODE:	95678
CAPACITY:	199	CENSUS: 139	DATE:	08/05/2026
		UNANNOUNCED	TIME BEGAN:	01:15 PM
MET WITH:	Michael Clymo, Administrator		TIME COMPLETED:	01:50 PM

ALLEGATION(S):

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Staff do not ensure that facility is free of pests.

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Bethany Mirlohi arrived unannounced to deliver complaint findings. LPA met with administrator Michael Clymo during today’s inspections.

LPA investigated allegation, “Staff do not ensure that facility is free of pests.” Relevant Party indicated that the facility residents have found rodents in their rooms. LPA interviewed administrator in which he stated the incident did not occur at Sonrisa Assisted living but it did occur at the independent living facility and was taken care of. LPA reviewed documentation and found the incident did occur at the independent living community. LPA did review the recent pest control invoices and found pest control company is coming out to the facility consistently. Due to the information gathered, LPA finds allegations to be UNFOUNDED.

Exit interview conducted and report provided to administrator.

Unfounded

Estimated Days of Completion:

SUPERVISORS NAME: Troy Ordonez
LICENSING EVALUATOR NAME: Bethany Mirlohi
LICENSING EVALUATOR SIGNATURE:	DATE: 08/05/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/05/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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