| Staff do not provide a comfortable environment for the residents.
Interviews conducted with residents indicated that they feel safe within the home and that staff are helpful. Interviews with administrator and staff indicated that there are only staff and visitors of residents who are in the home. Staff and residents have not witnessed anyone without clearance in the facility at any time. Residents have visitors on a daily basis but have not witnessed anyone uninvited within the home. Therefore, the allegation staff do not provide a comfortable environment for the residents is unfounded.
Staff do not provide residents with adequate meal service.
Records reviewed indicated that Residents R3 and R5 are on a modified diet according to their physician’s report. Interviews conducted with residents indicated that the food is okay and there is no concerns about the menu or variety of food offered. Interviews with administrator and staff indicated that menus are discussed with residents. Snacks and meals are provided and are a variety based on requests from residents in care. Modified diets are followed for residents based on their LIC602. Therefore, the allegation staff do not provide residents with adequate meal service is unfounded.
Based on records reviewed and interviews, LPA finds the above allegations to be UNFOUNDED- meaning that the allegations were false, could not have happened and/or is without reasonable basis. Exit interview conducted with the Administrator. Copy of report was given to facility.
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