317000237-10-21-2022-25-AS-TORZ-CKHNY4-20221024105204

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 317000237
Report Date: 10/20/2022
Date Signed: 10/21/2022 01:25:54 PM

Unfounded

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO - RESIDENTIAL, 520 COHASSET RD., STE. 170
CHICO, CA 95926

This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/17/2022 and conducted by Evaluator Todd Tryon

COMPLAINT CONTROL NUMBER: 25-AS-20220817163553

FACILITY NAME:	OAKWOOD VILLAGE, INC.		FACILITY NUMBER:	317000237
ADMINISTRATOR:	AREND VERWEIJ		FACILITY TYPE:	740
ADDRESS:	3388 BELL ROAD		TELEPHONE:	(530) 889-8122
CITY:	AUBURN	STATE: CA	ZIP CODE:	95603
CAPACITY:	124	CENSUS: 54	DATE:	10/20/2022
		UNANNOUNCED	TIME BEGAN:	02:00 PM
MET WITH:	John O'Brien, ED		TIME COMPLETED:	04:15 PM

ALLEGATION(S):

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Resident did not receive prescribed medication.
Possible financial abuse.

INVESTIGATION FINDINGS:

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On 10/20/2022 LPA Tryon visited the facility to complete the complaint. LPA met with Executive Director John O'Brien.
LPA has inteviewed the Administrator, staff, reviewed documentation, reviewed evidence.
Regarding the allegation that the resident did not receive prescribed medications, in reviewing the complaint, it was stated that former resident R1 had not taken medications for 3 days prior to contact with the complainant in August 2022. However, in speaking with staff and reviewing documentation, R1 actually moved out of Oakwood Village in MARCH 12, 2021. Therefore, by the time of the complaint, R1 had not resided or been present at Oakwood Village for approximately 17 months at that time. Therefore, if she did not receive her medications for several days prior to August 17, 2022, she was not living at Oakwood, and there is no way the allegation is relative to the facility. Therefore, the allegation is UNFOUNDED.
Regarding the allegation of possible financial abuse, again, R1 had not lived at Oakwood Village for 17 months. It was stated that her purse was stolen. LPA could find no evidence of this being true. LPA also learned from interviews that R1 often said that her purse was missing or stolen when living at Oakwood;

Unfounded

Estimated Days of Completion:

SUPERVISOR'S NAME: Troy Ordonez	TELEPHONE: (916) 263-4832
LICENSING EVALUATOR NAME: Todd Tryon	TELEPHONE: (916) 263-4700
LICENSING EVALUATOR SIGNATURE:	DATE: 10/20/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/20/2022

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 25-AS-20220817163553

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO - RESIDENTIAL, 520 COHASSET RD., STE. 170
CHICO, CA 95926

FACILITY NAME: OAKWOOD VILLAGE, INC.	FACILITY NUMBER: 317000237
	VISIT DATE: 10/20/2022

NARRATIVE

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and there was no evidence that the purse had ever been stolen. Also, the complaint alleged that she gave her car to a staff at Oakwood. LPA learned through interviews and documentation that R1 did in fact own a car while a resident of Oakwood. Before moving, R1 had been giving away belongings, as there was no place to put them/store them, and no one to leave them to. R1 apparently offered to give her car to a staff person at Oakwood, in order to get rid of it. She did SELL the car to a staff person at Oakwood for $1.00; but this was done about 2 weeks AFTER moving out to another placement. Therefore, the staff who bought the car was no longer working as a staff person with R1. There is a receipt signed by R1 for the purchase of the car. In exploring the matter, LPA learned that the car does not run, and is actually STILL AT OAKWOOD VILLAGE in the parking lot. The person who "bought" the car has not been able to move it and it has stayed in the back parking lot of the facility. In addition, R1 did not have the title document available, so the staff does not officially have title to the car. It is still just sitting in the lot. Also, LPA found no evidence that any staff in any way had access to the funds or accounts of R1. Therefore, LPA finds the allegation to be UNFOUNDED.
A finding of unfounded means that the allegation is false, could not have happened and/or is without a reasonable basis.

Exit interview conducted.

SUPERVISOR'S NAME: Troy Ordonez	TELEPHONE: (916) 263-4832
LICENSING EVALUATOR NAME: Todd Tryon	TELEPHONE: (916) 263-4700
LICENSING EVALUATOR SIGNATURE:	DATE: 10/20/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/20/2022

LIC9099 (FAS) - (06/04)

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