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25 | Licensing Program Analyst (LPA) Sarena Keosavang contacted the facility via telephone to conduct a Case Management visit via telephone (regarding the incident occurrence of 06/01/2020) due to COVID-19 and pre-cautionary measures. LPA stated the purpose of the call.
LPA Keosavang requested a copy of resident’s plan of care, physician’s report, and discharge medical records.
An exit interview was conducted with Carol Dowell, Administrator, via telephone. A copy of this report will be provided to the facility via Email. The report is to be signed and returned to LPA via Email.
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