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25 | On 4/4/2023 LPA Tryon visited the facility to do a case management visit regarding resident R1. R1 has had some difficulty with another resident and with a family member in the past couple of weeks (separate incidents).
LPA met with Executive Director Ilona Corpus. The first incident involved another resident who got into R1's space and upset R1, causing a reaction.
The second incident involved an issue with a family member. The facility had reported the incident appropriately to police, APS/Ombudsman, to CCL and to doctor.
In reviewing video tapes of the visit between R1 and family member, the authorities determined that the family member did nothing wrong or aggressive.
The facility has made a plan with the family to visit in common areas, staff keep an eye on the situation, and family is to ask staff for assistance if needed. Staff are checking on R1 hourly and charting. Medications have also been reviewed To date, this plan is going well.
At this time, it appears that the facility staff reacted quickly, reported situations appropriately, reviewed medications/medical issues, and made and is following an appropriate plan.
No deficiencies were cited at this visit. Exit interview conducted.
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