330900842-2-19-2026-09-CC-GSEA-DRMLGL-20260225074453

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 330900842
Report Date: 02/19/2026
Date Signed: 02/19/2026 09:48:09 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/28/2026 and conducted by Evaluator Giselle Carbullido

PUBLIC

COMPLAINT CONTROL NUMBER: 09-CC-20260128164237

FACILITY NAME:	TEMPLE BETH EL CHILD DEVELOPMENT CENTER		FACILITY NUMBER:	330900842
ADMINISTRATOR:	TRUDY OLIVER		FACILITY TYPE:	850
ADDRESS:	2675 CENTRAL AVENUE		TELEPHONE:	(951) 682-7282
CITY:	RIVERSIDE	STATE: CA	ZIP CODE:	92506
CAPACITY:	115	CENSUS: 59	DATE:	02/19/2026
		UNANNOUNCED	TIME BEGAN:	08:00 AM
MET WITH:	Tanya Giatroudakis		TIME COMPLETED:	10:00 AM

ALLEGATION(S):

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Staff left child soiled for an extended period of time resulting in
child sustaining a diaper rash

INVESTIGATION FINDINGS:

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On the date and time listed above, Licensing Program Analyst (LPA) Giselle Carbullido conducted a subsequent complaint investigation to deliver final findings. An initial visit was conducted on 02/02/26, at which time LPA conducted interviews and reviewed records. LPA met with facility representatives, Trudy Oliver and Tanya Giatroudakis, toured the facility and took a census.
During the investigation, LPA reviewed records and interviewed all pertinent parties, including facility staff.
It was alleged that staff left a child soiled for an extended period resulting in a child sustaining a diaper rash.
Pertinent parties stated staff assist children at various stages of toilet training and denied that children are left soiled for extended periods of time. Facility protocol is to conduct toileting checks every 2 hours or as needed and document on facility toilet log. Interviews disclosed that documentation may be missing from the log if busy with children. Pertinent parties stated that if parents, or staff, bring up toileting concerns children are checked more often (i.e., every hour); staff relay any concerns between shifts and staff talk with parents as needed.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Gilbert Sena
LICENSING EVALUATOR NAME: Giselle Carbullido
LICENSING EVALUATOR SIGNATURE:	DATE: 02/19/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/19/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 09-CC-20260128164237

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

FACILITY NAME: TEMPLE BETH EL CHILD DEVELOPMENT CENTER	FACILITY NUMBER: 330900842
	VISIT DATE: 02/19/2026

NARRATIVE

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LPA reviewed parent handbook which outlines toileting and checking children at least every two hours or as needed for children in diapers/pull ups and developing a toilet transition plan once toilet training to the bathroom.
LPA reviewed a sampling of facility toileting logs between 1/14/26 and 1/29/26. Logs revealed incomplete or inconsistent charting on diaper changes.
Due to conflicting information obtained from what was alleged, the evidence collected was not sufficient to substantiate or refute the above allegation. Although the allegation may have happened, or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.
An exit interview was conducted, a copy of this report and Notice of Site Visit was provided to the facility representative, Tanya Giatroudakis.
LPA observed the Notice of Site Visit was posted by staff. THIS REPORT MUST BE AVAILABLE TO THE PUBLIC FOR THREE YEARS.

SUPERVISORS NAME: Gilbert Sena
LICENSING EVALUATOR NAME: Giselle Carbullido
LICENSING EVALUATOR SIGNATURE:	DATE: 02/19/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/19/2026

LIC9099 (FAS) - (06/04)

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