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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 330902381
Report Date: 08/16/2024
Date Signed: 08/16/2024 10:45:00 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CRP RO, 3737 MAIN ST., SUITE 600
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/14/2024 and conducted by Evaluator Joon R Choi
PUBLIC
COMPLAINT CONTROL NUMBER: 19-CR-20240614124712
FACILITY NAME:CHILDHELP MERV GRIFFIN VILLAGEFACILITY NUMBER:
330902381
ADMINISTRATOR:JOSE BARRAGANFACILITY TYPE:
733
ADDRESS:TELEPHONE:
CITY:STATE: ZIP CODE:
CAPACITY:0CENSUS: 0DATE:
08/16/2024
UNANNOUNCEDTIME BEGAN:
10:03 AM
MET WITH:Mario Sanchez, Clinical CoordinatorTIME COMPLETED:
10:50 AM
ALLEGATION(S):
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Due to lack of supervision, staff did not prevent inappropriate sexual interactions between minors while in care.
INVESTIGATION FINDINGS:
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On 08/16/2024, at 10:03 AM, Licensing Program Analyst (LPA) Joon Choi conducted an unannounced visit at Childhelp Foster Family Agency (FFA) office located at 1955 Hunts Lane #200, San Bernardino, CA 92408, and met with Clinical Coordinator Mario Sanchez to deliver the investigative finding for the allegation listed above. On 06/14/2024, Community Care Licensing received a complaint alleging that due to lack of supervision, staff did not prevent inappropriate sexual interactions between minors while in care. On 06/19/2024, LPA Joon Choi arrived at the FFA office to initiate the investigation and obtain pertinent documents. In addition, LPA interviewed clients 1-5 (C1-C5) and staff 1 and 2 (S1 & S2). Staff 3, 4, and 5 were unable to be interviewed due to not responding to LPA’s request for contact. The facility listed in the complaint has been closed as of May 31, 2023.

In regard to the allegation that due to lack of supervision, staff (S1-S5) did not prevent inappropriate sexual interactions between minors (C1 and unknown male client while in care), it was reported that on more than one occasion, C1 was touched by another minor (male, name unknown). Continued next page

Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Abdoulaye TraoreTELEPHONE: (951) -78-4272
LICENSING EVALUATOR NAME: Joon R ChoiTELEPHONE: (951) 970-0606
LICENSING EVALUATOR SIGNATURE:

DATE: 08/16/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/16/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 19-CR-20240614124712
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CRP RO, 3737 MAIN ST., SUITE 600
RIVERSIDE, CA 92501
FACILITY NAME: CHILDHELP MERV GRIFFIN VILLAGE
FACILITY NUMBER: 330902381
VISIT DATE: 08/16/2024
NARRATIVE
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It was further reported that this unknown minor pulled down C1’s underwear" and touched C1’s private area with their finger. During investigation, confidential interviews reported that these incidents occurred at the facility named in the complaint. Confidential interviews reported that staff usually did a good job of supervising youth, when there were mixed gender activities. Confidential interviews reported that facility staff did not allowing physical contact between male and female clients. Other confidential interviews reported that it was observed that C1 sometimes initiated inappropriate contact with other minors. Other confidential interviews reported that other clients and staff did not observe or hear about C1 being sexually victimized by another client. Confidential interviews reported that during the San Bernardino County Open Case Investigation (OCI), C1’s assigned authorized representative was not told of these incidents by C1, when C1 was placed at the facility.

Based on confidential interviews, the allegation that due to lack of supervision, staff (S1-S5) did not prevent inappropriate sexual interactions between minors (C1 and unknown client while in care), may have occurred, however, there was not a preponderance of evidence to support the alleged violation. Therefore, this allegation is unsubstantiated at this time.

An exit interview was conducted. A copy of this report and appeal rights were explained and given to Clinical Coordinator Mario Sanchez.
SUPERVISOR'S NAME: Abdoulaye TraoreTELEPHONE: (951) -78-4272
LICENSING EVALUATOR NAME: Joon R ChoiTELEPHONE: (951) 970-0606
LICENSING EVALUATOR SIGNATURE:

DATE: 08/16/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/16/2024
LIC9099 (FAS) - (06/04)
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