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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 330909309
Report Date: 09/25/2025
Date Signed: 09/25/2025 01:02:44 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/22/2025 and conducted by Evaluator Jesse Gardner
PUBLIC
COMPLAINT CONTROL NUMBER: 10-CC-20250922090256
FACILITY NAME:TOT STOP, INC.FACILITY NUMBER:
330909309
ADMINISTRATOR:SHERRY MUDRYFACILITY TYPE:
850
ADDRESS:77970 DELAWARE PLACETELEPHONE:
(760) 360-6445
CITY:PALM DESERTSTATE: CAZIP CODE:
92211
CAPACITY:107CENSUS: 39DATE:
09/25/2025
UNANNOUNCEDTIME BEGAN:
09:33 AM
MET WITH:Assistant Director Ashton MudryTIME COMPLETED:
01:18 PM
ALLEGATION(S):
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Hazard chemicals are left accessible to daycare children
Facility operating out of ratio
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Jesse Gardner conducted an unannounced complaint visit to the facility. LPA met with Assistant Director Ashton Mudry and then Director Sherry Mudry and informed them of the purpose of this visit. During this investigation LPA conducted interviews with the Director and staff and obtained and reviewed copies of facility documentation.

It was alleged hazardous chemicals are left accessible to daycare children. LPA interviewed the Director and staff. LPA conducted a tour of each classroom and made observations. 3 of 3 staff stated chemicals are kept in locked, inaccessible areas. Upon LPA's tour of the facility, LPA found
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Deborah Mullen
LICENSING EVALUATOR NAME: Jesse Gardner
LICENSING EVALUATOR SIGNATURE:

DATE: 09/25/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/25/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 10-CC-20250922090256
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: TOT STOP, INC.
FACILITY NUMBER: 330909309
VISIT DATE: 09/25/2025
NARRATIVE
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 all chemicals to be kept inaccessible to children in care, the allegation was found to be Unsubstantiated.

It was then alleged that the facility is operating out of ratio. In the statement provided by the reporting party, allegedly at around or after 08:00AM each day, there are 40 children to 3-4 teachers providing care and supervision and also at the end of the day. 3 of 3 staff all stated that the ratio is not a concern as the center works with management staff each to adjust staffing as necessary when needed. LPA then toured the center at approximately 08:15AM and found 3 qualified teachers to 24 preschool children on one side of the center, and 2 qualified teachers to 12 toddlers on the other side. Additionally, LPA observed daily schedules and found no ratio concerns. Thus, due to interviews conducted, and LPA observation, the allegation was found Unsubstantiated.

A finding of Unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur.

An exit interview was discussed where a copy of this report was provided along with copies of the LIC9099C, and Appeal Rights. A notice of site visit was provided and must be posted for 30 days.

SUPERVISORS NAME: Deborah Mullen
LICENSING EVALUATOR NAME: Jesse Gardner
LICENSING EVALUATOR SIGNATURE:

DATE: 09/25/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/25/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2