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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 330910754
Report Date: 09/24/2025
Date Signed: 09/24/2025 02:00:44 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/27/2025 and conducted by Evaluator Tricia Danielson
PUBLIC
COMPLAINT CONTROL NUMBER: 10-CC-20250827121031
FACILITY NAME:INDIO PALMS LEARNING LANDFACILITY NUMBER:
330910754
ADMINISTRATOR:ABAWAG, RUTHFACILITY TYPE:
850
ADDRESS:44-800 CLINTON STREETTELEPHONE:
(760) 238-8579
CITY:INDIOSTATE: CAZIP CODE:
92201
CAPACITY:35CENSUS: 9DATE:
09/24/2025
UNANNOUNCEDTIME BEGAN:
01:45 PM
MET WITH:Ruth Abawag, LicenseeTIME COMPLETED:
02:15 PM
ALLEGATION(S):
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9
Staff did not provide adequate supervision to children in care resulting in a child harming another child in care
INVESTIGATION FINDINGS:
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On the above date and time, Licensing Program Analyst (LPA) Tricia Danielson arrived unannounced to the facility to conclude an investigation into the allegation listed above. LPA met with Licensee/Director Ruth Abawag and explained the purpose of the visit.
Regarding the allegation "Staff did not provide adequate supervision to children in care resulting in a child harming another child in care", it was alleged that due to a lack of supervision, Child #1 (C1) was grabbed by the face by Child #2 (C2). Interviews conducted with staff who were present of the day of the alleged incident indicated the reported the incident was not observed and C1 was not observed to be in any distress at any time, did not appear injured in any manner, nor did C1 complaint of anything on the indicated day. C2 was also interviewed however there was no information discovered concerning the alleged incident. (CONTINUED ON LIC 9099-C)
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Deborah Mullen
LICENSING EVALUATOR NAME: Tricia Danielson
LICENSING EVALUATOR SIGNATURE:

DATE: 09/16/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/16/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 10-CC-20250827121031
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: INDIO PALMS LEARNING LAND
FACILITY NUMBER: 330910754
VISIT DATE: 09/24/2025
NARRATIVE
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(CONTINUED FROM LIC 9099)
C1 was unable to be interviewed. Records reviewed indicated on the date of the alleged incident, seven (7) children were in care with the youngest being three (3) years of age along with two staff. This ratio was within regulatory requirements.

Although the allegation may have happened or is valid, there is no preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated. An exit interview was conducted, and this report was reviewed with and provided to Licensee/Director Abawag. Appeal Rights were also discussed and provided to Abawag as well as A Notice of Site Visit which must remain posted for 30 days.
SUPERVISORS NAME: Deborah Mullen
LICENSING EVALUATOR NAME: Tricia Danielson
LICENSING EVALUATOR SIGNATURE:

DATE: 09/16/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/16/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2