1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25 | Licensing Program Analyst (LPA) Natalie Gayoso contacted the facility to initiate a case management visit via telephone due to COVID-19. LPA identified herself and discussed the purpose of the call with caregiver Carmelina Roxas. Administrator was no available at the time.
LPA was unable to conduct a Health and Safety tele-visit due to facility not having any method to do so. Ms. Roxas stated that all 10 residents are currently still at the facility and doing well. At this moment there is no plan or information as to when and where residents will move to. Ms. Roxas stated she is aware that the names and locations of where their current residents relocate to must be submitted to CCL.
An exit interview was conducted where this report was discussed via telephone with Ms. Roxas and a copy submitted via email. |