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25 | Licensing Program Analyst (LPA), Stephanie Torres, conducted an unannounced visit to the facility to initiate the investigation into complaint #18-AS-20210719082700. The LPA was greeted by staff, Susan Dunn, and later met with Administrator, Ma Satchel Lecita, and Licensee, Mary Jane Tolentino. The LPA advised the Licensee and Administrator of the purpose of the visit.
The LPA toured the facility, spoke with residents, and observed for any health, safety and/or personal rights violations. No immediate concerns were observed at time of visit.
This report was reviewed with Tolentino and a copy was provided via email. |