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13 | Licensing Program Analyst (LPA) Stephanie Williams made an unannounced visit to the facility in order to initiate a complaint investigation into the above allegation. LPA met with Administrator, Rebecca Carrasco, and discussed the purpose of the visit. The investigation consisted of direct observation and interviews with staff.
LPA measured the hot water temperature dispensing from the facility's kitchen sink, which measured at 114 F. LPA also measured the hot water temperature dispensing from a common bathroom sink, which measured at 113 F. LPA interviewed Staff #1 (S1) who stated that the facility's hot water temperature was last checked at the beggining of May 2021 and it measured at 117 F. S1 stated that the hot water temperature is checked occasionally.
Based on evidence obtained during today’s visit, LPA has determined that the above allegation is UNSUBSTANTIATED; meaning that although the allegation may have happened or is valid, there is not a |