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25 | On 08/14/2024 at 12:30 PM Licensing Program Analysts (LPAs) Melody Brown and Renese Howell-Small met with Executive Director Griselda Garcia at Community Care Licensing Division (CCLD) Adult and Senior Care (ASC) Regional Office for a Case Management Deficiency. LPAs Brown and Howell-Small explained the purpose of the requested Office Visit. The investigation consisted of observation, interviews, and a review of pertinent documentation.
Through the information gathered during the investigation, it was confirmed by documents review and staff interviews that the facility did not appropriately arrange and assist residents on setting-up a medical appointment for a podiatrist to visit the facility to cut residents toenails. Interviews with five (5) of seven (7) residents indicated that staffs at the facility are not cutting their toe nails. Interviews with four (4) of four (4) staffs revealed that they do not cut their residents toenails as podiatrist must cut their toenails. During the visit on 03/05/2024, Staff #2 (S2) reported to LPA Brown that S2 set-up a podiatrist appointment for the residents at the facility the following week. Per documents review, the facility does not have regular appointments set-up for podiatrist to cut the residents toenails at the facility. During the visit on 03/05/2024 and 03/12/2024, LPA Brown observed Resident #1 (R1), Resident #7 (R7), Resident #9 (R9), Resident #11 (R11) and Resident #12 (R12) toe nails long, not cut. Deficiency will be issued.
An exit interview was conducted where this report LIC809, LIC80D, and Appeal Rights were discussed and provided to Executive Director Griselda Garcia. |