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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 331800103
Report Date: 09/08/2021
Date Signed: 09/08/2021 01:55:37 PM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1650 SPRUCE ST STE 200 MS29-27
RIVERSIDE, CA 92507
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/11/2021 and conducted by Evaluator Tricia Danielson
COMPLAINT CONTROL NUMBER: 18-AS-20210311103931
FACILITY NAME:LEGEND GARDENSFACILITY NUMBER:
331800103
ADMINISTRATOR:PENDINGFACILITY TYPE:
740
ADDRESS:73685 CATALINA WAYTELEPHONE:
(760) 773-3115
CITY:PALM DESERTSTATE: CAZIP CODE:
92260
CAPACITY:96CENSUS: 37DATE:
09/08/2021
UNANNOUNCEDTIME BEGAN:
12:45 PM
MET WITH:Carrie MacDonald, Community Relations DirectorTIME COMPLETED:
02:00 PM
ALLEGATION(S):
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Facility does not have an administrator.
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Tricia Danielson arrived to the facility unannounce to conclude a complaint investigation into the allegation listed above. LPA met with Community Resourses Director (CRD) Carrie MacDonald who is acting as the facility's Administrator due to the absence of an official Administrator.

During today's visit, LPAs interviewed CRD who reported the facility is without an Administrator at this time due to the recent departure of the facility's interim management company, Northstar. CRD reported she has received no contact from the Licensee regarding a temporary Administrator. CRD has taken it upon herself to act as the Administrator for the time being.
Based on LPAs observations, interviews which were conducted, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. California Code Of Regulations, Title 22, Division 6, Chapter 8 is being cited on the attached LIC 9099 D.
An exit interview was conducted with CRD MacDonald and a copy of this report was provided along with Appeal Rights. Community Care Licensing (CCL) will send a certified copy along with emailed copies of this report, LIC809D, and Appeal Rights to Licensee.
Substantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Reyna LaceyTELEPHONE: (951) 836-3135
LICENSING EVALUATOR NAME: Tricia DanielsonTELEPHONE: (951) 565-7254
LICENSING EVALUATOR SIGNATURE:

DATE: 09/08/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/08/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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Control Number 18-AS-20210311103931
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1650 SPRUCE ST STE 200 MS29-27
RIVERSIDE, CA 92507

FACILITY NAME: LEGEND GARDENS
FACILITY NUMBER: 331800103
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 09/08/2021
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
09/16/2021
Section Cited
CCR
87405(a)
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Administrator Qualifications and Duties- (a) All facilities shall have a qualified and currently certified administrator...The administrator...shall be on the premises a sufficient number of hours to permit adequate attention to the management and administration of the facility...there shall be coverage by a designated substitute...
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Due to the lack of an Administrator and Licensee's participation, LPA and CRD developed the POC. The Licensee will appoint an Administrator or submit a plan with a deadline to hire an Administrator by POC due date. CRD has agreed to notify Licensee of this POC.
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This requirement was not met as evidenced by: Based on LPA observations and interview conducted, the facility does not have an Administrator. This poses an potential threat to the health, safety, and person rights risk to residents in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Reyna LaceyTELEPHONE: (951) 836-3135
LICENSING EVALUATOR NAME: Tricia DanielsonTELEPHONE: (951) 565-7254
LICENSING EVALUATOR SIGNATURE:

DATE: 09/08/2021
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/08/2021
LIC9099 (FAS) - (06/04)
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