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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 331800114
Report Date: 03/27/2023
Date Signed: 03/27/2023 01:19:38 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1650 SPRUCE ST STE 200 MS29-27
RIVERSIDE, CA 92507
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/09/2020 and conducted by Evaluator Jesse Gardner
PUBLIC
COMPLAINT CONTROL NUMBER: 18-AS-20200909113611
FACILITY NAME:VINEYARD RANCH AT TEMECULAFACILITY NUMBER:
331800114
ADMINISTRATOR:GREGORY CASEFACILITY TYPE:
740
ADDRESS:27350 NICOLAS RDTELEPHONE:
(951) 308-1988
CITY:TEMECULASTATE: CAZIP CODE:
92591
CAPACITY:0CENSUS: 0DATE:
03/27/2023
UNANNOUNCEDTIME BEGAN:
12:15 PM
MET WITH:Kurt Knauer, Administrator TIME COMPLETED:
01:25 PM
ALLEGATION(S):
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Facility staff are not properly disposing medications
Resident wandered away from the facility
Facility staff is not dispensing medications as prescribed
Facility staff allowed memory care resident to leave the facility unsupervised
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Jesse Gardner arrived unannounced to deliver findings to an investigation into the allegations listed above. LPA met with Administrator Kurt Knauer and explained the purpose of the visit. LPA later during the tour of the facility.

It was alleged that the facility was not in compliance with its medication destruction policy. Both med rooms were allegedly full of discontinued meds, expired meds, and from residents who have passed away. Discontinued narcotics have also allegedly not been destroyed. Through interviews with staff, LPA discovered that the primary staff person who’s responsibility was the destruction of medication had passed away, and the facility had not continued their duties for approximately 2 months, before hiring a new medical tech. Staff interviews revealed that when the medical tech was hired, disposing of the medications was a large job; however, a record was being maintained for the destruction of medications. Therefore, there was not preponderance of evidence to conclude that the violation did or did not occur. Thus, this allegation was Unsubstantiated.

Continued on LIC9099-C.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Deborah MullenTELEPHONE: (951) 248-0313
LICENSING EVALUATOR NAME: Jesse GardnerTELEPHONE: (951) 205-2683
LICENSING EVALUATOR SIGNATURE:

DATE: 03/27/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/27/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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Control Number 18-AS-20200909113611
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1650 SPRUCE ST STE 200 MS29-27
RIVERSIDE, CA 92507
FACILITY NAME: VINEYARD RANCH AT TEMECULA
FACILITY NUMBER: 331800114
VISIT DATE: 03/27/2023
NARRATIVE
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It was alleged that on 9/8/2020 at about 5:15am, an assisted living resident was found outside in front of the building by the facility’s sign. Through several staff interviews that were conducted, a resident had not been seen or known to be outside of the facility without supervision. Due to lack of evidence, this allegation was Unsubstantiated.

It was alleged that residents complain of not receiving meds or they believe they are given the wrong meds. Through interviews conducted with staff, and residents, LPA discovered that there is not enough evidence to prove that residents had not received their medications, or other resident medications. Therefore, this allegation was Unsubstantiated.

It was alleged that staff allowed memory care resident to leave the facility unsupervised. Further, the Executive Director (ED) Gregory Case allegedly approved Resident One (R1) who was in memory care to leave the community alone in an uber. Interviews with ED revealed that R1’s wife had sent an uber to come and pick R1 up, but ED interrupted the situation and did not let R1 leave in the uber. ED stated that they called R1's wife and said they could not let R1 leave in an uber due to his cognitive abilities. Due to lack of evidence, and conflicting accounts, this allegation was Unsubstantiated.

An exit interview was conducted where a copy of this report was discussed with and provided.

SUPERVISOR'S NAME: Deborah MullenTELEPHONE: (951) 248-0313
LICENSING EVALUATOR NAME: Jesse GardnerTELEPHONE: (951) 205-2683
LICENSING EVALUATOR SIGNATURE:

DATE: 03/27/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/27/2023
LIC9099 (FAS) - (06/04)
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