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13 | Licensing Program Analyst (LPA) Tricia Danielson arrived unannounced to the facility to intiate a complaint investigation into the allegations listed above. LPA was granted to the facility by caregiver Jocelyn Tolentino and announced the purpose of the visit. Tolentino phoned Administrator (AD) Joi Mae Gubalane to notify her of LPA's presence in the facility. AD Gubalane arrived shortly thereafter.
LPA discussed the allegations with AD Gubabalne and discovered the above allegations concerned the sister facility Fern Home I and do not pertain to the residents or conditions at Fern Home II. Therefore, the above allegations are unfounded.
An exit interview was conducted and a copy of this report was provided. |