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13 | Licensing Program Analyst (LPA) Janira Arreola, made an unannounced visit to the facility in order to deliver finding on the above allegation. LPA Arreola met with Administrator, Nkechi Anwuli who was informed of the purpose of the visit.
On 07/02/2020, the regional office received a complaint that Client 1 (C1), had light bruising and was suspected of being in an altercation with staff at the facility. The department conducted an investigation on 7/10/2020, gathered facility documentation, and conducted interviews.
Interviews with C1 and staff at the facility releaved that C1 had called 911 on the day of the incident after being redirected by staff. Based on the incident reports submitted by the facility, the C1 had told parademics they were having chest pains. Staff interviewed revealed that C1 came back from the hospital apologizing to staff for making false allegations. Staff interviews supported the claim that there was no altercation between staff and C1. Additionaly, Client interviews corroborated this information stating there was no alteraction that took place. |