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13 | Licensing Program Analyst (LPA) Sara Martinez arrived unannounced to the facility to conclude the investigation into the allegation listed above. LPA met with Wellness Director Eloisa Mireles and explained the purpose of the visit. The complaint investigation consisted of a tour of the interior/exterior areas of the facility, observations, interviews with staff and residents, and records review of requested pertinent documents.
Regarding the allegation “Staff did not safeguard resident's belongings”, it was reported Resident One (R1) had items missing in their room when they returned to the facility after being hospitalized in September 2023. LPA conducted an interview with R1 who reported they were missing money, approximately $3, a juicer with a value of $50.00, and an unopened pack of underwear. R1 reported they had notified Staff One (S1) of the missing items. Records review of LIC 621 Client/Resident Personal Property and Valuables reveal R1 declined to have facility track personal property that is signed and dated by R1 on 09/11/2023. Records review of a signed document on 04/03/2024 had a list of R1’s items that were retrieved from R1’s room after ending their residency at the facility that included “five (5) pairs underwear”. |