331880511-2-16-2022-18-AS-TDAN-D5G756-20240520212101

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 331880511
Report Date: 02/16/2022
Date Signed: 02/16/2022 11:21:55 AM

Unfounded

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1650 SPRUCE ST STE 200 MS29-27
RIVERSIDE, CA 92507

This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/09/2022 and conducted by Evaluator Jesse Gardner

PUBLIC

COMPLAINT CONTROL NUMBER: 18-AS-20220209084608

FACILITY NAME:	PALMS AT LA QUINTA, THE		FACILITY NUMBER:	331880511
ADMINISTRATOR:	PATRICK MCADOO-MORTON		FACILITY TYPE:	740
ADDRESS:	45160 SEELY DRIVE		TELEPHONE:	(760) 345-5353
CITY:	LA QUINTA	STATE: CA	ZIP CODE:	92253
CAPACITY:	120	CENSUS: 87	DATE:	02/16/2022
		UNANNOUNCED	TIME BEGAN:	10:15 AM
MET WITH:	Ruth Fromme, Administrator		TIME COMPLETED:	11:25 AM

ALLEGATION(S):

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Resident sustained an unwitnessed fall resulting in hospitalization.
Resident's request for assistance was not responded to in a timely manner.

INVESTIGATION FINDINGS:

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On 02/16/22, at approximately 1030am, Licensing Program Analyst (LPA) Jesse Gardner made an unannounced visit to the facility to investigate the above allegations. LPA met with Administrator Ruth Fromme, and explained the purpose of the visit.

LPA conducted interviews with Ms. Fromme, and Resident One's (R1) daughter, and was able to confirm that R1 lives at the independant living side of The Palms at La Quinta that does not hold a license for care of its residents due to the residents being independant.

Thus, LPA determined that the complaint was UNFOUNDED, meaning that the allegations were false, could not have happened and/or is without a reasonable basis.

An exit interview was conducted with Ms. Fromme and a copy of this report was provided.

Unfounded

Estimated Days of Completion:

SUPERVISOR'S NAME: Deborah Mullen	TELEPHONE: (951) 248-0313
LICENSING EVALUATOR NAME: Jesse Gardner	TELEPHONE: (951) 205-2683
LICENSING EVALUATOR SIGNATURE:	DATE: 02/16/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/16/2022

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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