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13 | Licensing Program Analysts (LPAs), Stephanie Torres and David Cuevas conducted an unannounced visit to the facility to deliver the findings of the investigation into the above allegation. The LPAs were greeted by staff, and later met with Administrator, Josh Majdali. Majdali was informed of the purpose of the visit.
Regarding the allegation, "Staff refused to take client back into care", it was alleged facility Administrator, Josh Majdali, relinquished care of Client One (C1) from the facility by refusing to pick up the client following an incident during transportation. The investigation was initiated on January 21, 2021; interview was conducted, records were reviewed, and copies of pertinent documentation were obtained. Majdali was interviewed and reported he informed the police officer who had arrived on scene he and the Licensee requested the client be evaluated due to physically assaulting a transportation driver as he was being taken back to the facility. A police report and third party interview corroborated the Administrator's statement; however, it was also reported C1 did not qualify for an emergency hold to have a psychological evaluation. Therefore, based on record and interview, this allegation is deemed SUBSTANTIATED. A finding that the complaint is substantiated means that |