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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 331880576
Report Date: 06/02/2026
Date Signed: 06/02/2026 11:59:44 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE ASC, 1650 SPRUCE ST STE 200 MS29-27
RIVERSIDE, CA 92507
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/27/2024 and conducted by Evaluator Seo Jeon
PUBLIC
COMPLAINT CONTROL NUMBER: 18-AS-20240927141817
FACILITY NAME:DESERT SERENITY ADULT RESIDENTIAL FACILITY, LLCFACILITY NUMBER:
331880576
ADMINISTRATOR:SPEDALIERE, JOSEPHFACILITY TYPE:
735
ADDRESS:68340 ENCINITAS RDTELEPHONE:
(760) 377-9002
CITY:CATHEDRAL CITYSTATE: CAZIP CODE:
92234
CAPACITY:0CENSUS: 0DATE:
06/02/2026
UNANNOUNCEDTIME BEGAN:
11:15 AM
MET WITH:Closed facilityTIME COMPLETED:
12:00 PM
ALLEGATION(S):
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Facility staff showed inappropriate photos to a resident
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Seo Jeon mailed this report to the ex-licensee’s last known mailing address via USPS certified mail, to communicate the findings related to the above-mentioned allegation. The facility has been closed since October 29, 2024.

On September 27, 2024, Community Care Licensing (The Department) received a complaint report with the following allegation.

It was alleged that facility staff showed inappropriate photos to a resident. Information received indicated that Staff #1 (S1) showed pornographic photo of Staff #2 (S2) to Resident #1 (R1). LPA conducted an interview with R1, who confirmed the details of the incident, stating that R1 was shown pornographic photos of S2 by S1. LPA’s review of R1’s written statement also confirmed R1’s statement. Furthermore, a review of facility records revealed that S1 was terminated following the facility’s own investigation into the incident.
Continued on LIC9099-C....
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Rikesha Stamps
LICENSING EVALUATOR NAME: Seo Jeon
LICENSING EVALUATOR SIGNATURE:

DATE: 06/02/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/02/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 5
Control Number 18-AS-20240927141817
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE ASC, 1650 SPRUCE ST STE 200 MS29-27
RIVERSIDE, CA 92507
FACILITY NAME: DESERT SERENITY ADULT RESIDENTIAL FACILITY, LLC
FACILITY NUMBER: 331880576
VISIT DATE: 06/02/2026
NARRATIVE
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Based on interviews conducted and records review, the Department’s investigation provided enough information to corroborate the allegation that facility staff showed inappropriate photos to a resident. This allegation is substantiated.

A finding that the complaint is SUBSTANTIATED means that the allegation is valid because the preponderance of the evidence standard has been met.

An exit interview was not conducted as the facility has been closed since October 29, 2024. A copy of this report, LIC9099D and Appeal Rights were sent to the ex-licensee’s last known address via USPS certified mail due to the facility closure.

SUPERVISORS NAME: Rikesha Stamps
LICENSING EVALUATOR NAME: Seo Jeon
LICENSING EVALUATOR SIGNATURE:

DATE: 06/02/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/02/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 5
Control Number 18-AS-20240927141817
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE ASC, 1650 SPRUCE ST STE 200 MS29-27
RIVERSIDE, CA 92507

FACILITY NAME: DESERT SERENITY ADULT RESIDENTIAL FACILITY, LLC
FACILITY NUMBER: 331880576
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 06/02/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
06/02/2026
Section Cited
CCR
80065
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Personnel Requirements, (a) Facility personnel shall be competent to provide the services necessary to meet individual client needs and shall, at all times, be employed in numbers necessary to meet such needs. This requirement was not met as evidenced by:
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Staff #1 was terminated after licensee's own internal investigation.
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Based on interviews conducted and records review, Staff #1 showed inappropriate photos to Resident #1. This posed potential personal rights and/or health and safety risk to residents in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Rikesha Stamps
LICENSING EVALUATOR NAME: Seo Jeon
LICENSING EVALUATOR SIGNATURE:

DATE: 06/02/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/02/2026
LIC9099 (FAS) - (06/04)
Page: 3 of 5
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE ASC, 1650 SPRUCE ST STE 200 MS29-27
RIVERSIDE, CA 92507
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/27/2024 and conducted by Evaluator Seo Jeon
PUBLIC
COMPLAINT CONTROL NUMBER: 18-AS-20240927141817

FACILITY NAME:DESERT SERENITY ADULT RESIDENTIAL FACILITY, LLCFACILITY NUMBER:
331880576
ADMINISTRATOR:SPEDALIERE, JOSEPHFACILITY TYPE:
735
ADDRESS:68340 ENCINITAS RDTELEPHONE:
(760) 377-9002
CITY:CATHEDRAL CITYSTATE: CAZIP CODE:
92234
CAPACITY:0CENSUS: 0DATE:
06/02/2026
UNANNOUNCEDTIME BEGAN:
11:15 AM
MET WITH:Closed facilityTIME COMPLETED:
12:00 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Facility staff spoke inappropriately in the presence of residents
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
Licensing Program Analyst (LPA) Seo Jeon mailed this report to the ex-licensee’s last known mailing address via USPS certified mail, to communicate the findings related to the above-mentioned allegation. The facility has been closed since October 29, 2024.

On September 27, 2024, Community Care Licensing (The Department) received a complaint report with the following allegation.

It was alleged that facility staff spoke inappropriately in the presence of residents. Information received indicated that Staff #2 (S2) “bullies” Staff #3 (S3) with hurtful words in front of residents. LPA conducted interviews with four (4) staff members. Three (3) staff members denied witnessing S2 speaking inappropriately in front of residents in care. One (1) staff member declined to be interviewed.
Continued on LIC9099-C....
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Rikesha Stamps
LICENSING EVALUATOR NAME: Seo Jeon
LICENSING EVALUATOR SIGNATURE:

DATE: 06/02/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/02/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 4 of 5
Control Number 18-AS-20240927141817
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE ASC, 1650 SPRUCE ST STE 200 MS29-27
RIVERSIDE, CA 92507
FACILITY NAME: DESERT SERENITY ADULT RESIDENTIAL FACILITY, LLC
FACILITY NUMBER: 331880576
VISIT DATE: 06/02/2026
NARRATIVE
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LPA interviewed Resident #1 (R1) who stated that S2 spoke inappropriately to S3 when R1 was present. LPA’s attempted interview with Resident #2 (R2) was unsuccessful due to their cognitive condition. Based on interviews conducted, the Department’s investigation did not provide enough information to corroborate the allegation that facility staff spoke inappropriately in the presence of residents. This allegation is unsubstantiated.

A finding that the complaint is UNSUBSTANTIATED means the allegation may have happened or is valid, but there is not a preponderance of the evidence to prove that the alleged violation occurred.

An exit interview was not conducted as the facility has been closed since October 29, 2024. A copy of this report was sent to the ex-licensee’s last known address via USPS certified mail due to the facility closure.

SUPERVISORS NAME: Rikesha Stamps
LICENSING EVALUATOR NAME: Seo Jeon
LICENSING EVALUATOR SIGNATURE:

DATE: 06/02/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/02/2026
LIC9099 (FAS) - (06/04)
Page: 5 of 5