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25 | Licensing Program Analyst (LPA) Rayshaun Nickolas visited the facility unannounced to gather additional information pertinent to complaint control number 18-AS-20210804114615. LPA Nickolas met with General Manager Eloiza Castellanos and explained the purpose of this visit.
LPA advised Castellanos that, at this time, the complaint requires further investigation. Possible follow-up telephone calls, requests for copies of relevant documents, and visits are necessary before reaching investigative findings.
No deficiencies were cited during this visit. An exit interview was conducted with Castellanos, and a copy of this report was provided.
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